Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Samjana Bishokarma

Canberra,ACT

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Dental Assistant

Smile Sensations
01.2022 - Current
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Took dental images following strict patient protection rules, applying lead aprons.

Customer Service Representative

Mc Donalds
01.2022 - Current
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Cross-trained and backed up other customer service managers.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Customer Service Representative

Ribs And Burger
02.2020 - 11.2021

● Greeting customers who enter in the shop

● Be involved in the stock control and management

● Being responsible for processing cash and card payments.

● Answering queries from customers

● Reporting discrepancies and problems to the supervisor.

● Dealing with customer refunds

● Keeping stores tidy and clean, this includes hovering and mopping

● Responsible for taking food orders from customers.


Education

Bachelor of Arts - Information Technology

Apic
07.2022

Skills

  • Safety and Sanitation

- A great attitude and willingness to learn and develop

- Clear and effective communication with customers

- Ability to do multitask and work well in a team

- Clam under pressure

-Punctual, open and honest a great attitude and willingness to learn and develop

- Positive feedback from my supervisor

- Problem solving

- Always ready to collect new experience and to learn

Timeline

Dental Assistant

Smile Sensations
01.2022 - Current

Customer Service Representative

Mc Donalds
01.2022 - Current

Customer Service Representative

Ribs And Burger
02.2020 - 11.2021

Bachelor of Arts - Information Technology

Apic
Samjana Bishokarma