Hi, I’m
Sammip Walia
Sydney,NSW
Summary
Trusted and experienced expert with expertise in designing and implementing solutions for complex business problems. Applying technical expertise combined with business acumen to create innovative solutions to accomplish business goals and objectives.
21 years of experience in supporting customers realize value from their investments in enterprise solutions across industry domains including engineering, automobiles, retail, and utilities
Overview
24
years of professional experience
Work History
SAP Australia
Principal CX Solution Architect
04.2015 - Current
Job overview
- Designed and deployed CX solutions in over 15 SAP led engagements
- Collaborated with cross functional teams to support customer journeys across customer life cycle with focus on customer adoption
- Presented solutions to executive-level stakeholders, including C-level executives and Board of Directors to achieve of business case objectives
- Provided technical leadership to project teams, ensuring that projects are delivered on time and within budget. Achieved 90% on track delivery of projects.
- Conducted design reviews and ensure project safeguarding in across partner eco system
- Supported 6 customer escalations in critical business situations with positive outcomes.
- Identified and supported cross/upselling opportunities with Sales/Pre-Sales teams
- Demonstrated leadership skills in managing projects from concept to completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
SAP India
Functional Solution Architect
11.2010 - 03.2015
Job overview
- Liaise with C level executives to formulate deployment strategies aligned to business goals
- Deployed over 15 SAP Business ByDesign Cloud ERP for all modules comprising of CRM, Finance, Procurement, Human Resources, Supply Chain Management & Project Management
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Use strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others
- Delivered services to customer locations within specific timeframes
Infinite Computer Solutions,Citixsys,Uneecops
ERP Consultant- Project Manager
09.2004 - 10.2010
Job overview
- Implemented around 30 new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.
- Assisted customers with assessing and defining key business processes, policies and procedures.
- Delivered individualisation by working with clients to gather business requirements.
- Supported smooth launch and user experience through functional end user testing and interface testing.
- Coordinated data conversion with internal and customer resources.
- Met project goals on time and within budget constraints by managing implementation project activities, adhering to deployment standards and monitoring project schedules.
- Managed customer expectations and relationships through easily understood explanations and clear communication.
- Collaborated with upper management to drive strategy and implement new processes.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Hero Group, Welspun Group
Production Planning and Control Engineer
11.1998 - 08.2004
Job overview
- Monitored and optimized production processes to increase throughput and improve quality.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Developed and deployed industrial automation systems, increasing efficiency and reduce costs.
Education
All India Management AssociationNew Delhi
MBA from IT Management in IT Management
2003
University of PunePune
Bachelor of Engineering from Production
1998
Skills
- Deep understanding of industry specific business processes
- Sound knowledge of end-to-end business processes offered by SAP solutions
- Expert in stakeholder management
- Highly Customer-focused
- Project Management
- Knowledge of SAAS & IAAS processes
www.linkedin.com/in/sammipwalia
Accomplishments
- Honor Award – Q1 2022 – Supporting Sales Team
- Honor Award – Q4 2021- Supporting CX LAC Team as a CX Expert
- Celebrate Award- Q4 2021- Supporting CSS Team for strategic Accounts
- Celebrate Award- Q2 2021 Services ANZ Award for supporting a strategic customer
Timeline
Principal CX Solution Architect
SAP Australia
04.2015 - Current
Functional Solution Architect
SAP India
11.2010 - 03.2015
ERP Consultant- Project Manager
Infinite Computer Solutions,Citixsys,Uneecops
09.2004 - 10.2010
Production Planning and Control Engineer
Hero Group, Welspun Group
11.1998 - 08.2004
All India Management Association
MBA from IT Management in IT Management
University of Pune
Bachelor of Engineering from Production
Similar Profiles
Monique NankervisMonique Nankervis
Adoption Insights Manager, Head for ANZ / Solution Advisor Expert at SAP AustraliaAdoption Insights Manager, Head for ANZ / Solution Advisor Expert at SAP Australia
Sofiane AinineSofiane Ainine
VP / Head of Growth Markets, Australia and NZ at SAP AustraliaVP / Head of Growth Markets, Australia and NZ at SAP Australia
SHREYAS RAOSHREYAS RAO
Deployment Lead at SAP Australia Pty LtdDeployment Lead at SAP Australia Pty Ltd