Shamiksha (Sammy) Rai
Residential Service Assistant
Ballarat,Vic
Summary
Passionate, calm, and collected individual with a deep sense of empathy and care for others. Possesses intermediate computer skills and strives to make an invaluable positive impact on the lives of those in need. Independent and proactive thinker who excels at both taking initiative and following directions. Prioritizes punctuality and prides oneself on excellent time management and customer service skills. Highly motivated and quick learner known for a hardworking and reliable nature. Consistently demonstrates the ability to thrive in any environment, whether working independently or as part of a team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Residential Service Assistant
WB Messer
04.2023 - Current
- Maintain food safety records, Set up kitchen and dining room for meal service, Prepare and serve meal to residents, Complete orders and manage miscellaneous food supplies
Retail Sales Assistant
Ampol
08.2022 - 01.2024
- Providing an outstanding customer service, Operate retail technology including EFTPOS and Point of Sale (POS), Monitor and maintain stock supplies, Setting up, filling and adjusting displays as required, Food safety requirements, temperature checks and recording, Upselling and other customer service duties as directed by manager
Retail Sales Assistant
ON THE RUN PTY LTD (OTR)
02.2022 - 08.2022
- Working on the sales floor aiding customers, Making and serving coffee as a barista, Organizing sales presentations and ensure that all sales presentation materials are prepared prior to deadlines, Operate retail technology including EFTPOS and Point of Sale (POS), Monitor and maintain stock supplies, Balance and secure point of sale terminal, Other customer service duties as directed by manager
Food Service Assistant
Catering Industries PTY LTD (St Vincent’s Care Services)
07.2020 - 03.2022
- Preparation, presentation and delivery of food and beverages in accordance with the Food Safety Program, Washing dishes and cleaning according to the Food Safety Program, Adhering to and assisting with general Food Safety compliance activities, Maintaining cleanliness and sanitization, Fill out all the required paperwork i.e., temperature monitoring forms, cleaning rosters
Catering Assistant
Compass Group Healthcare, mecwacare
06.2019 - 07.2020
- Display a positive attitude to daily challenges, willingness and flexibility to meet the needs of changing priorities and a resilient nature, Assist with food and meal preparation while adhering to Food Safety requirements, Deliver professional customer service to internal and external clients, residents and their families, Thorough cleaning of all commercial equipment, dishes and floors including the removal of all food waste from the kitchen
Café All Rounder
San Luca
06.2019 - 01.2020
- Preparing and serving food and beverages for consumption on the premises, Assisting baristas as needed, Taking customers food and beverage orders, Clearing away and cleaning used dishes and cutlery from tables, Cleaning and maintaining service and counter areas, Opening and closing Café
Education
Certificate iv in disability -
AWTI Melbourne
Skills
- Microsoft Access
- Customer Service
- Multitasking
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Empathy
- Reliability
- Time Management
Certification
- CSEITF01233 (Use hygienic practices for food safety) - Institute of Training & Further Education
- Responsible service of Alcohol - Institute of Training & Further Education
- Manual Handling Training
- HLTAID011 Provide First Aid
- HLTAID010 Provide Basic Emergency Life Support
- HLTAID009 Provide Cardiopulmonary Resuscitation
- Assist Clients with Medication Training
References
- Pamela Haywood (WB Messer- NUM)
- Sylvia (WB Messer- RN)
- Zahed (Ampol- Store Manager)
Timeline
Residential Service Assistant
WB Messer
04.2023 - Current
Retail Sales Assistant
Ampol
08.2022 - 01.2024
Retail Sales Assistant
ON THE RUN PTY LTD (OTR)
02.2022 - 08.2022
Food Service Assistant
Catering Industries PTY LTD (St Vincent’s Care Services)
07.2020 - 03.2022
Catering Assistant
Compass Group Healthcare, mecwacare
06.2019 - 07.2020
Café All Rounder
San Luca
06.2019 - 01.2020
Certificate iv in disability -
AWTI Melbourne
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