Sammy Wainaina
Warradale,SA
Summary
Adept IT Support Specialist with a proven track record at The Kenyan Swahili School of Adelaide, enhancing educational experiences through expert hardware and software diagnostics. Known for establishing strong relationships and significantly improving IT systems efficiency, I excel in network diagnostics and fostering positive learning environments.
Overview
2
2
years of professional experience
Work History
IT Support Specialist
The Kenyan Swahili School of Adelaide
Adelaide, SA, SA
11.2022 - Current
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Participated in workshops, trainings and conferences to improve educational skills.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Set up equipment for employee use, performing or properly installing cables, operating systems or software.
- Assisted colleagues with complex IT problems or inquiries.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Developed and maintained strong relations with customers to meet quality expectations.
Education
Master of Science - Microbiology
Kenyatta University
Kenya11-2025
Bachelor of Science - Education With IT
Maseno University
12-2013
Skills
- Hardware diagnostics
- Software diagnosis
- Network diagnostics
- Call recordkeeping
- Application support
- Videoconferencing
Accomplishments
- President's Award leader
Timeline
IT Support Specialist
The Kenyan Swahili School of Adelaide
11.2022 - Current
Master of Science - Microbiology
Kenyatta University
Bachelor of Science - Education With IT
Maseno University
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