Summary
Work History
Education
Skills
Languages
Timeline
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Samnang Chea

Melbourne,VIC

Summary

Results-driven customer service representative with a proven track record in complaint resolution and relationship building. Expertise in managing rental transactions and vehicle maintenance, contributing to increased customer satisfaction.

Work History

Customer Service Representative

Family Car Rental Business
Phnom Penh, Cambodia
2020 - 2025
  • Assisted customers with vehicle selection and rental agreements.
  • Processed payments and managed rental transactions accurately.
  • Coordinated vehicle maintenance and ensured cleanliness for rentals.
  • Handled customer inquiries and resolved complaints effectively.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong customer relationships to encourage repeat business.

Education

Bachelor of Business -

Torrens University Australia
Melbourne

Skills

  • Customer service
  • Time management
  • Coordination
  • Decision-making
  • Adaptability and flexibility
  • Positive and professional
  • Communication
  • Teamwork

Languages

  • English (fluent)
  • Chinese (Basic / Entry Level)
  • Khmer (Native)

Timeline

Customer Service Representative

Family Car Rental Business
2020 - 2025

Bachelor of Business -

Torrens University Australia
Samnang Chea