Samnang Keo

Objective:
Results-driven professional with extensive entertainment industry experience seeking a Supervisor position at Timezone. Offering strong leadership, operational skills, and a commitment to delivering outstanding customer experiences.

Professional Experience:
• Team Leadership:
- Supervised 20 employees, fostering a positive work environment through effective communication and support.
- Conducted team meetings to align goals with company objectives, promoting professional development.

• Operational Management:
- Oversaw daily operations, optimizing scheduling and resource allocation for increased productivity.
- Conducted regular equipment inspections to ensure functionality and address technical issues promptly.

• Customer Satisfaction:
- Led initiatives resulting in a [percentage]% increase in positive customer feedback.
- Resolved customer inquiries and implemented engagement strategies to drive repeat business.

• Training and Development:
- Developed and delivered training programs, ensuring consistent service excellence.
- Monitored and provided feedback to enhance employee performance.

• Sales and Revenue Growth:
- Implemented sales strategies, contributing to a [percentage]% increase in quarterly revenue.
- Analyzed sales data to identify trends and optimize pricing structures.

• Monitored inventory turnover rates, adjusting purchasing strategies as needed to minimize overstock situations.
• Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
• Collaborated with sales team to maintain appropriate stock levels based on customer demand and seasonal trends.
• Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
• Reduced stock discrepancies with meticulous record-keeping and timely communication with cross-functional teams.
• Inventoried warehouse stock on monthly, quarterly and annual basis.
• Enhanced inventory accuracy by conducting regular stock audits and updating records accordingly.