Sampada Khatri
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Dispensary 1908
Glebe, Sydney, NSW
07.2021 - 08.2023
- Delivered exceptional customer service, fostering a welcoming atmosphere for all patrons
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Informed customers about specials, upselling additional food and drink items.
- Calculated charges, issued table checks and collected payments from customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Organized work duties to ensure efficient operation of the cafe during peak hours.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
Customer Service Attendant
McDonald's
Sydney CBD
07.2020 - 01.2021
- Provided high-quality service in a busy fast-food setting, consistently meeting the company's standards for speed and service
- Handled customer inquiries and complaints with patience, empathy, and professionalism, resolving issues to the customer's satisfaction
- Managed transactions efficiently while maintaining accurate cash handling
- Worked collaboratively with the team to maintain cleanliness and organization of the work area.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Education
High school Certificate -
Bethlehem College
Sydney, NSW01.2023
Bachelor of Medical Science - Science
UNSW
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in customer service
- Customer Service
- In-Store Support
- Computer Skills
Certification
- First Aid
- Certificate III in IT (Information technology)
Languages
English
Native/ Bilingual
Nepali
Native/ Bilingual
Timeline
Customer Service
Dispensary 1908
07.2021 - 08.2023
Customer Service Attendant
McDonald's
07.2020 - 01.2021
High school Certificate -
Bethlehem College
Bachelor of Medical Science - Science
UNSW
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