Sampoorna Arora
SYDNEY,NSW
Summary
Detail-oriented Catering Assistant with expertise in food preparation, safety compliance, and customer service. Proven ability to enhance guest satisfaction and maintain high standards in fast-paced environments.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Catering Assistant
Catholic Healthcare
Croydon , NSW
12.2021 - Current
- Prepared food items aligning with dietary guidelines and client specifications.
- Collaborated with team members to ensure timely meal delivery, contributing to improved customer satisfaction.
- Served guest tables by transporting meals and beverages from kitchen and bar areas.
- Maintained cleanliness and organization in kitchen and dining areas during service.
- Maintained cleanliness and organization in the kitchen and event areas during and after events.
- Maintained cleanliness by regularly sanitizing kitchen equipment following service completion. and surfaces after each event.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Followed safety protocols to uphold a safe working environment during food handling.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Ensured compliance with health and safety standards in all catering operations.
- Ensured compliance with food safety regulations and standards.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Provided excellent customer service, addressing guest inquiries and concerns promptly.
- Collected guest feedback on product quality and service levels to identify areas for improvement.
- Ensured consistent service by stepping in for absent staff members.
- Ensured proper storage of perishables in walk-in refrigerators, freezers, and dry storage areas.
- Trained new catering assistants on procedures and customer service standards to maintain service quality.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
St Scholastica's College
Glebe, NSW11-2021
Skills
- Food preparation
- Food safety compliance
- Customer service
- Team collaboration
- Event coordination
- Budgeting and cost control
Languages
Hindi
Limited
Certification
- Certificate III in Early Childhood Education, certificate II retail services, certificate II business management, certificate III business management
Affiliations
- tennis, piano and swimming
Timeline
Catering Assistant
Catholic Healthcare
12.2021 - Current
High School Diploma -
St Scholastica's College