Sampurna Rayamajhi
NEWCASTLE WEST,NSW
Summary
Hardworking and detail oriented candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Cafe All Rounder
The Shed Cafe
02.2023 - Current
- Took orders, prepared meals, and collected payments.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
- Trained new team members on procedures, customer service, and sales techniques.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
Food Runner
Meet Restaurant
09.2022 - Current
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Contributed to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
- Cleared tables immediately after guests left in preparation for next party.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Operated cash register and processed payments from customers.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Crew Team Member
Hungry Jacks
09.2022 - 07.2023
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Operated register to process payments and collect cash payment for order totals.
- Stocked shelves to organize aisles in assigned department.
Undergraduate Student Intern
Center For Independent Living For Disabled
12.2021 - 12.2021
- Conducted extensive research for organization's' projects.
- Assisted in designing engaging presentations utilizing visual aids to captivate audiences during meetings and conferences.
- Interacted with customers by phone, email, or in-person to provide/gain information.
- Improved company's digital database accuracy by diligently updating and organizing information.
Education
Bachelors of Social Science - Psychology
University of Newcastle
Newcastle, NSW07.2025
Bachelor of Arts - Psychology And Social Work
St. Xavier's College
KathmanduHigh School Diploma -
St. Xavier's School
Lalitpur09.2019
Skills
- Customer Engagement
- Teamwork and Collaboration
- Interactive communication skills
- Order Management
- Crew Leadership
- Initiative-taking
- Quality Control Checks
- Flexible Schedule
Languages
Nepali
Native or Bilingual
English
Native or Bilingual
Hindi
Professional Working
Timeline
Cafe All Rounder
The Shed Cafe
02.2023 - Current
Food Runner
Meet Restaurant
09.2022 - Current
Crew Team Member
Hungry Jacks
09.2022 - 07.2023
Undergraduate Student Intern
Center For Independent Living For Disabled
12.2021 - 12.2021
Bachelors of Social Science - Psychology
University of Newcastle
Bachelor of Arts - Psychology And Social Work
St. Xavier's College
High School Diploma -
St. Xavier's School
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