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Summary
Skills
Quote
Work History
Education
Skills
Overview
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Samr Burma

Samr Burma

Melbourne,VIC

Work Availability

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Summary

Highly organized, proactive and punctual. Works well within team settings Responsible customer service attended with 3+ years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Skills

  • Customer Assistance
  • Store Organization
  • Product Knowledge
  • Payment Processing
  • Cash Handling
  • Retail Merchandising
  • Cash Register Operation
  • Item Ticketing and Pricing
  • Excellent Written and Verbal Communication
  • Product Merchandising
  • Sales and Promotions
  • Purchase Packaging

Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Work History

Pick Packer

peters icecream
Mulgrave, Vic
09.2022 - 10.2023
  • Performed daily pre-shift duties such as organizing the warehouse and checking inventory levels.
  • Maintained a clean and organized work area to ensure safety standards were met.
  • Inspected product quality prior to packaging and shipment.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Followed safety protocols while operating machines and equipment.

Retail Sales Associate Cashier

zara
Chadstone, VIC
05.2022 - 06.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Greeted customers in a friendly and courteous manner.
  • Assisted customers with locating merchandise, answering questions, and making purchasing decisions.

Sales Assistant Team Member

cotton on
Fountain Gate, Vic
02.2022 - 05.2022
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted and completed cash, check and credit card payments.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.

Barista

Calvino coffee
Dandenong, VIC
10.2021 - 12.2021
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Collected payments and provided accurate change.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported highest standards of conduct and service to support company reputation.

Crew Member

McDonald's
12.2018 - 04.2021
  • I learnt how to manage situations in an appropriate manner along with gaining skills, such as
  • Communication skills
  • Paying Attention to Detail
  • Active listening skills
  • Abilities in organisation
  • Working well under pressure
  • Marketing and sales abilities
  • Understanding of the sales cycle in food retail and selling abilities
  • Work efficiently in a fast pace environment

Education

Working With Children Check -

12.2021

Certifications and Licenses First Aid -

RMIT University
07.2021

Skills

  • Customer Assistance
  • Store Organization
  • Product Knowledge
  • Payment Processing
  • Cash Handling
  • Retail Merchandising
  • Cash Register Operation
  • Item Ticketing and Pricing
  • Excellent Written and Verbal Communication
  • Product Merchandising
  • Sales and Promotions
  • Purchase Packaging

Overview

5
5
years of professional experience

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Samr Burma