Summary
Overview
Work History
Education
Skills
Timeline
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Samra Komak

Ferntree Gully,VIC

Summary

Resourceful and experienced worker offering expertise in customer service, communication and file management. Detail-oriented team player with strong support skills. Known for effective communication, fostering teamwork, and adapting to changing needs. Skilled in delivering exceptional customer service, maintaining high standards, and ensuring operational efficiency. Consistently drives results through collaboration and reliability.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Port Phillip Conveyancing
12.2023 - 11.2024
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Maintained inventory of office supplies and placed orders.

Waitress Trainer

Crave Restaurant
11.2020 - 08.2023
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.


Receptionist Intern

PG Business Group
01.2019 - 04.2021
  • Contributed to a positive work environment by maintaining a professional demeanor when interacting with clients, colleagues, and supervisors.
  • Provided administrative support for various departments as needed, demonstrating adaptability and strong organizational skills.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Bachelor of Laws - Law

Swinburne Online
Australia
01-2028

High School Diploma -

Scoresby Secondary College
Scoresby, VIC
12-2019

Skills

  • Customer service
  • Computer skills
  • Customer and client relations
  • Office administration
  • Dedicated team player
  • Verbal communication
  • Event coordination
  • Training and coaching
  • Relationship building

Timeline

Administrative Assistant

Port Phillip Conveyancing
12.2023 - 11.2024

Waitress Trainer

Crave Restaurant
11.2020 - 08.2023

Receptionist Intern

PG Business Group
01.2019 - 04.2021

Bachelor of Laws - Law

Swinburne Online

High School Diploma -

Scoresby Secondary College

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Samra Komak