Samra Salew
Melbourne
Summary
Customer-focused sales professional with experience in retail and hospitality. Skilled in personalized service, accurate transactions, and resolving customer concerns. Effective in fast-paced environments and team collaboration, committed to supporting sales growth and business success.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Ally Fashion
10.2023 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Increased sales by building strong customer relationships and providing excellent service.
Team Member
Capricho Grill
04.2022 - 04.2023
- Worked closely with shift manager to solve problems and handle customer concerns.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Worked different stations to provide optimal coverage and meet production goals.
Assistant Retail Sales Manager
Venom Retail
05.2021 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained a clean, welcoming store environment to enhance customer experience and encourage repeat business.
Education
Business - Business
RMIT University
Melbourne, VIC06-2026
High School Diploma -
Coburg High School-Year 12 VCE
Coburg, VIC12.2021
Skills
Bilingual
Creative Thinking
Problem Solving
Responsible
Multitasking
Understanding Customer Needs
Timeline
Sales Assistant
Ally Fashion
10.2023 - 02.2025
Team Member
Capricho Grill
04.2022 - 04.2023
Assistant Retail Sales Manager
Venom Retail
05.2021 - 11.2021
Business - Business
RMIT University
High School Diploma -
Coburg High School-Year 12 VCE
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