Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Samraj Singh (Sam) Mandi

Melbourne

Summary

Results-driven hospitality professional with strong background in kitchen supervision and staff management. Proven ability to enhance operational efficiency and maintain high standards of cleanliness and organization. Valued for fostering teamwork and adapting to dynamic environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Back of House Supervisor

Kmart Ltd
02.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • responsible for the safe and timely offloading of Inventory
  • Prepared Inventory for store Distribution
  • Manage a group of employees
  • Ensured safe work contact

Retail Sales Team Member

Kmart Ltd
06.2020 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Contribute to the store Presentation and design
  • Increased sales by offering advice on purchases and promoting additional products.
  • Facilitated effective communication between management and staff through daily huddles, promoting a cohesive team environment.
  • Maintained a clean, organized sales floor for an enhanced shopping experience.
  • Implemented loss prevention measures to minimize shrinkage and maintain profitability.
  • Balanced multiple priorities simultaneously while providing excellent customer service under high-pressure situations.
  • Developed strong relationships with customers, fostering brand loyalty and repeat business.
  • Collaborated with team members to achieve monthly sales targets and KPIs.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Monitored trends within the retail industry to remain knowledgeable about current products and anticipate future consumer needs.
  • Increased store revenue through upselling techniques and suggestive selling.
  • Contributed to an inclusive work environment by actively participating in team meetings and sharing ideas for improvement.

Kitchen Hand

BlueCross Age Care
12.2022 - 04.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.

Food Service Assistant

Bluecross Age Care
12.2022 - 04.2024
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
  • Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
  • Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
  • Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
  • Adhered to all safety regulations regarding food handling and preparation, ensuring a healthy and enjoyable dining experience for guests.
  • Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
  • Collaborated with chefs on special event planning and execution by contributing ideas for menus suited specific themes or dietary needs.

Education

Bachelor of Arts - Aviation Management

Swinburne University of Technology
Melbourne, VIC
12-2025

High School Diploma -

Blackburn High School
Blackburn, VIC
10-2022

Skills

  • Kitchen organization
  • Food preparation
  • Sanitation standards
  • Food safety compliance
  • Staff training
  • Quality assurance
  • Ordering supplies
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking ability
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Safety procedures
  • Operational efficiency
  • Microsoft Excel
  • Team building
  • Task prioritization
  • Analytical thinking
  • Conflict resolution
  • Kitchen equipment operation and maintenance
  • Professionalism

Accomplishments

  • Supervised a team of 15staff members.
  • Completed 5 years of Employment at Kmart award

Certification

  • [NDIS Certificate]- 2024-2034 *applicable till
  • [Police Check]-2023-2028] * applicable till

Languages

English
Full Professional
Punjabi
Professional Working
Hindi
Limited Working

Timeline

Kitchen Hand

BlueCross Age Care
12.2022 - 04.2024

Food Service Assistant

Bluecross Age Care
12.2022 - 04.2024

Back of House Supervisor

Kmart Ltd
02.2022 - Current

Retail Sales Team Member

Kmart Ltd
06.2020 - Current

Bachelor of Arts - Aviation Management

Swinburne University of Technology

High School Diploma -

Blackburn High School

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Samraj Singh (Sam) Mandi