Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hobbies and Interests
Licenses
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Sam S Phongsavan

Melbourne,VIC

Summary

Dynamic and dedicated professional with diverse experience in warehouse operations, sales, and landscape maintenance. Proven ability to tackle challenges head-on while continuously building skills and knowledge across various industries. Committed to fostering strong relationships and delivering exceptional customer service, both independently and collaboratively within a team. A results-oriented mindset drives goal achievement while ensuring all tasks are completed efficiently and on schedule.

Overview

17
17
years of professional experience

Work History

Self Employed Gardener

Tidy Up Vic
02.2022 - Current
  • Garden Maintenance
  • Soft Landscaping
  • Tree Cutting and Pruning
  • Planting

Traffic Management

Advance Traffic Managemnt
11.2020 - 02.2022
  • Setting up and removing traffic controls
  • Directing traffic ensuring the safety of people and goods, both on and off the road.
  • Implementing traffic management plans
  • Conduct on site meetings, risk assessments and mitigation
  • Real time traffic monitoring in cordinations with other agencies

Sales Associate

Telechoice
01.2012 - 05.2019
  • Greet customers, offering assistance and provide product information.
  • Help customers make purchases or decisions, processing transactions and handling returns.
  • Develope a strong understanding of products and services on offer to effectively address customer inquiries.
  • Assist with tasks such as merchandising, organising displays and maintaining a clean and inviting store.
  • Handling complaints and resolving issues in a professional manner.
  • Meeting sales targets, strive to exceed targets often by upselling or cross selling.

Warehouse Operator

Bettina Liano
04.2008 - 12.2011
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Checked packages and merchandise for damage and notified vendors.
  • Managed the receipt, inspection, storage, retrieval, and dispatch of goods following established protocols consistently throughout tenure as Warehouse Operator.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Maintained accurate inventory records, resulting in a reduction of discrepancies and costly errors.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

Certificate III - Multi-Media Studies

Royal Melbourne Institute of Technology
12.2000

No Degree - Certificate III Transport And Distribution

ABEX Training Group
Melbourne, VIC
10-2009

Skills

  • Communication Skills
  • Customer Service
  • Critical thinking and problem solving
  • Effective Time Management
  • Ability to Work Under Pressure
  • Ability to work in a team
  • Ability to Multitask
  • Fast Learner
  • Workload management
  • Landscaping care
  • Landscaping
  • Relationship building

Languages

Laos
English

Timeline

Self Employed Gardener

Tidy Up Vic
02.2022 - Current

Traffic Management

Advance Traffic Managemnt
11.2020 - 02.2022

Sales Associate

Telechoice
01.2012 - 05.2019

Warehouse Operator

Bettina Liano
04.2008 - 12.2011

Certificate III - Multi-Media Studies

Royal Melbourne Institute of Technology

No Degree - Certificate III Transport And Distribution

ABEX Training Group

Hobbies and Interests

Badminton, Table Tennis, Travelling, Off roading

Licenses

Forklift License - Barkly Transport Training Services

Heavy Vehicle License - Victoria Australia


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Sam S Phongsavan