SAMUEL AIOMATA
Guildford
Summary
Dedicated and results-oriented professional with a versatile background spanning IT, customer service, graphic design and physical labour. I am known for efficiency, precision, and adaptability in either individual or team environments. Committed to upholding safety protocols while continually seeking opportunities for growth and expanding expertise. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Inbound and Outbound Warehouse Associate
AirRoad Direct
09.2024 - 02.2025
- Worked independently to ensure daily productivity goals and orders were completed before deadlines.
- Improved warehouse efficiency by streamlining inbound and outbound processes.
- Assisted in maintaining a clean and organized warehouse environment, promoting safety and efficiency.
- Expedited order processing by accurately sorting and shipping items according to customer specifications and locations throughout NSW.
Warehouse Storeperson
Hobson Engineering
02.2024 - 09.2024
- Worked directly with customers.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed warehouse operations and verified proper shipment procedures.
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
- Trained new hires on proper procedures, safety practices, and equipment usage to ensure seamless integration into the team dynamic.
Warehouse Employee
PMP Print
02.2017 - 12.2021
- Operated and maintained printing machinery
- Packed heavy items at a fast pace while operating machinery and standard process work
- Handled and disposed of dangerous chemicals
- Sanitised workspaces
Builders Labourer
MARSH PROJECT
09.2019 - 11.2020
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Proven ability to learn quickly and adapt to new situations
- Loaded and unloaded materials and equipment onto and off construction sites
- Followed instructions and safety protocols to prevent accidents and injuries
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members
Labourer/Demolition
Sydney Commercial Interiors
04.2020 - 07.2020
- Assisted in tearing down existing structures or interior elements like walls, ceilings, and floors to prepare the space for renovation
- Some installations required painting, or sealing surfaces to enhance aesthetics and protect against wear and tear
- Gathered and disposed of worksite debris to remove safety hazards
Customer Service Representative
Chemist POS Direct
07.2018 - 04.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues
- Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence
- Collaborated with team members to develop best practices for consistent customer service delivery
- Assisted customers in navigating company website and placing online orders, improving overall user experience
- Exceeded performance metrics consistently, earning recognition as a top performer within the team
Warehouse Employee
Ovato
08.2017 - 02.2018
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval
- Assisted with stock takes and cycle counts to promote accurate inventory processes
- Sorted and delivered materials to different work areas and staff
Education
Year 12 High School Certificate -
Trinity Catholic College
Auburn, NSW09.2016
Skills
- Graphic Design
- Microsoft Word
- Analytical and Critical Thinking
- Adobe Illustrator
- Adobe Photoshop
- InDesign
- Call Management
- Scheduling
- Complaint resolution
- Decision-Making
Certification
- Certificate III & Cert IV in Graphic Design, 01/01/23
- First Aid Certificate, 01/01/24
Languages
English
Hobbies and Interests
- Basketball
- Rugby
- Volleyball
- Illustration
- Reading
- Writing
- Music Production
- Graphic Design
Timeline
Inbound and Outbound Warehouse Associate
AirRoad Direct
09.2024 - 02.2025
Warehouse Storeperson
Hobson Engineering
02.2024 - 09.2024
Labourer/Demolition
Sydney Commercial Interiors
04.2020 - 07.2020
Builders Labourer
MARSH PROJECT
09.2019 - 11.2020
Customer Service Representative
Chemist POS Direct
07.2018 - 04.2019
Warehouse Employee
Ovato
08.2017 - 02.2018
Warehouse Employee
PMP Print
02.2017 - 12.2021
Year 12 High School Certificate -
Trinity Catholic College
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