SAMUEL DE ASSIS DIAS
STUART,NT
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
16
16
years of professional experience
Work History
Barista
YAYE'S CAFE
10.2020 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Bar Attendant
EPILOGUE LOUNGE AND ROOFTOP BAR
07.2020 - 07.2021
- Maximized sales by upselling premium drinks and promoting daily specials.
- Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
- Efficiently managed inventory levels, placing orders as needed to ensure product availability.
- Improved customer satisfaction by addressing any issues or concerns professionally and efficiently.
- Mastered complex drink recipes quickly enabling efficient beverage preparation which reduced waiting times for customers.
- Ensured compliance with state liquor laws by diligently verifying age requirements before serving alcoholic beverages.
Barista
WATERTANK CAFE
06.2020 - 10.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Barista
THE FAMILY BRASSERIE
01.2018 - 06.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Ensured optimal espresso extraction with precise grinding adjustments, regular machine maintenance, and quality control measures.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
Financial Analyst Consultant
IND COMERCIO PAN RAINHA DO AGUIAR LTDA-ME
01.2018 - 06.2020
- Evaluated investment opportunities through rigorous due diligence, ultimately leading to profitable portfolio growth.
- Consolidate and analyze financial data (budgets, income statement forecasts etc.) taking into account company’s goals and financial standing.
- Provide creative alternatives and recommendations to reduce costs and improve financial performance.
- Assemble and summarize data to structure sophisticated reports on financial status and risks.
- Develop financial models, conduct benchmarking and process analysis.
- Conduct business studies on past, future and comparative performance and develop forecast models.
- Payment of employees and suppliers.
- Enhanced financial decision-making by conducting thorough research and analysis of market trends, industry data, and competitor performance.
Assistant Manager
BANCO BRADESCO SA
07.2008 - 10.2013
- Monitoring financial transactions.
- Overseeing the efficient day to day processes. Supervising bank staff or workers.
- Preserving a professional environment. Preparing reports, forecasts. Managing or sanctioning loans, mortgages, investments, and account operations.
- Dealing with customer service or satisfaction issues. Hiring new team members and continuously assessing employee performance.
- Ensuring compliance and security procedures are adhered to pursuing lifelong professional and educational development.
Education
Bachelor of Science - Economics
UNIVERSIDADE NOVE DE JULHO
SAO PAULO, BRAZIL12.2012
Associate of Science - Civil Engineering Technology
FATEC SAO PAULO
SAO PAULO, BRAZIL12.2009
Skills
- Table Bussing
- Beverage Preparation
- Food Running
- Latte art
- Coffee expertise
- Team Player
- Friendly and outgoing
Accomplishments
- Aug 2023 | Chamber of Commerce NT
Winner of Outstanding Customer Service Individual - Central Australia Region
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Barista
YAYE'S CAFE
10.2020 - Current
Bar Attendant
EPILOGUE LOUNGE AND ROOFTOP BAR
07.2020 - 07.2021
Barista
WATERTANK CAFE
06.2020 - 10.2020
Barista
THE FAMILY BRASSERIE
01.2018 - 06.2020
Financial Analyst Consultant
IND COMERCIO PAN RAINHA DO AGUIAR LTDA-ME
01.2018 - 06.2020
Assistant Manager
BANCO BRADESCO SA
07.2008 - 10.2013
Bachelor of Science - Economics
UNIVERSIDADE NOVE DE JULHO
Associate of Science - Civil Engineering Technology
FATEC SAO PAULO
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