Samuel Dale
Murrumba Downs
Summary
Hardworking Automotive Technician with over 8 years of experience working a variety of vehicles from passenger cars and 4wd's to light trucks. Driven individual and positive attitude to support both customers and employees. Focus on delivering great customer service in a timely manner. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Boxer Services
10.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Customized vehicles to owner specifications, enhancing driving experience.
- Diagnosed complex electrical issues, restoring vehicle functionality.
Workshop Manager
SR Automotive
05.2023 - 10.2024
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
- Ensured timely completion of projects with effective resource allocation and scheduling.
- Fostered an environment where open communication was encouraged among team members.
- Mentored junior staff members, fostering professional growth and skill development.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
Automotive Technician
Boxer Service
07.2022 - 05.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Customized vehicles to owner specifications, enhancing driving experience.
- Diagnosed complex electrical issues, restoring vehicle functionality.
Automotive Technician
SR Automotive
01.2017 - 07.2022
- Strong customer service skills
- Good verbal and written communication skills
- Complete full vehicle inspections and ongoing servicing
- Replaced damaged, missing or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Delegate jobs to technicians/apprentices and monitor quality of work.
- Completion of paperwork including parts ordering, invoicing etc.
Education
Certificate III Light Vehicle Automotive - Automotive Mechanics
MTA Institute
01.2021
Skills
- Repair Cost Estimation
- Work Orders and Documentation
- Air Conditioning Service
- Parts Repair and Refurbishment
- Work Planning and Prioritization
- Customer Service
- Parts Replacement
- Preventive Maintenance
- Relaying Complex Information
- Hardworking and Dedicated
- Computerized Diagnostics
- Estimating Work
- Valid Driver's License
- Troubleshooting and Diagnosing
- Customer Relations
- Time Management
- Engine Rebuilds
- Verbal and Written Communication
Timeline
Automotive Technician
Boxer Services
10.2024 - Current
Workshop Manager
SR Automotive
05.2023 - 10.2024
Automotive Technician
Boxer Service
07.2022 - 05.2023
Automotive Technician
SR Automotive
01.2017 - 07.2022
Certificate III Light Vehicle Automotive - Automotive Mechanics
MTA Institute
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