Samuel Dowling
Strathpine,QLD
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
1
1
Certification
Work History
Assistant
Burrito Bar/ Smokin’ Burgers and Ribs
Griffin , QLD
- Built customer relations by adapting to their wants and needs of their order and increased customer satisfaction with maintaining a friendly attitude
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
- Ensured all food being dealt with was served correctly and to the customers satisfaction
KITCHEN HAND/COOK
KFC
STRATHPINE
- Dealt in maintaining the cook area and preparing food to the KFC standard
- Managed the Back-of-house area during rushes to assist with the on-shift manager to ensure all duties were being fulfilled
- Improved upon my customer service experience and general communication skills
- Adhered to strict food regulations, minimizing risk of contamination or illness amongst customers.
TEAM MEMBER
LIQUORLAND
- Continued to build my customer service expertise and created relationships with regulars
- Proficient in stock take, deliveries and moving of stock around the store to ensure the store was always filled with the product served to the customer
- Developed a proficient understanding of the product being sold and how to adhere to customers’ requests relating to the desired product
- Maintained strict adherence to company policies and procedures while sustaining high quality work standards under pressure.
Education
High School Diploma -
Pine Rivers State High School
Brisbane, QLD11.2022
Skills
- Customer Service/ Telephone/face to face
- Cash Handling
- Eftpos/ cash register Handling
- Food Prep
- Kitchen Hand
- Implementing and Carrying out activities
- General Cleaning and Infection Control
- Friendliness and Compassion
- Restock of products
- Ability to build enthusiasm and desire
- Relationship Building
- Team Collaboration
- Product and service knowledge
Certification
- Certificate 2 in business/ workplace skills
- Certificate 2 in Automotive
- Certificate in First Aid and CPR
- Responsible Service of Alcohol
- Australian Drivers License
Availability
Available all days of the week. Can come in early and stay back late if required.
References
- Chris, General Manger, KFC Strathpine, 0432 498 803
- Kalpit, Boss, Burrito Bar/ Smokin’ Burgers and Ribs - Griffin, 0470 400 254
- Conrad Soo Chan, Boss, Liquorland Redcliffe, 0422 786 627
Affiliations
- Video Games
- Volleyball
- Hanging out with friends
Timeline
Assistant
Burrito Bar/ Smokin’ Burgers and Ribs
KITCHEN HAND/COOK
KFC
TEAM MEMBER
LIQUORLAND
High School Diploma -
Pine Rivers State High School
- Certificate 2 in business/ workplace skills
- Certificate 2 in Automotive
- Certificate in First Aid and CPR
- Responsible Service of Alcohol
- Australian Drivers License
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