Summary
Work History
Education
Skills
Timeline
Generic

SAMUEL FAMEYE

Phillip,ACT

Summary

Dedicated IT diploma holder with a solid background in IT and a demonstrated history of success in a prior life as a baker. I’m eager to use technical expertise and customer service prowess to start a rewarding career in IT, especially as an IT Help Desk specialist. Technical aptitude: Have a thorough grasp of the principles of IT, including database design, python programming, HTML programming, hardware, and software. Competent with typical technological problems and knowledgeable about operating systems like Windows and Linux. Ability to evaluate difficult issues, locate their underlying causes, and come up with workable answers. Experience in baking has polished critical thinking and attention to detail abilities, which are applicable to situations involving IT problem-solving. Superior Customer Service: Having excellent interpersonal and communication skills thanks to previous experience working as a baker in a customer-facing position. Devoted to offering outstanding customer service and making sure that end users’ technical issues are quickly and efficiently resolved.

Work History

Bakery Worker

Bakery Management Pty Limited
05.2023 - 06.2023
  • Mixed dough, scaled breads, and cakes, fried doughnuts and performed baking duties.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.

Education

Bachelor’s - Information Technology

University of Canberra College
Bruce, Canberra
12.2023

WASSCE - Business

Nkawkaw Senior High School
Nkawkaw, Eastern Region
09.2002

Google Cybersecurity Professional Certificate - Information Technology

Cousera
09.2024

Skills

  • Python programming
  • HTML programming
  • Oracle
  • Microsoft Windows and Office
  • Closing Tickets
  • Computer Hardware Knowledge
  • Component Replacements

Timeline

Bakery Worker

Bakery Management Pty Limited
05.2023 - 06.2023

Bachelor’s - Information Technology

University of Canberra College

WASSCE - Business

Nkawkaw Senior High School

Google Cybersecurity Professional Certificate - Information Technology

Cousera
SAMUEL FAMEYE