Samuel Henshaw

Mawson

Summary

Seasoned Driver with safe driving record and positive attitude. Highly effective and skilled at determining best routes.

Over 7 years of customer service experience, with team supervision and office work.

years of professional experience

Certification

G4S

02.2021 - Current

Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed all relevant traffic laws and safety regulations.
Drove safely in various weather and road conditions to avoid accidents.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Woolworths

08.2013 - 02.2021

Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Assessed and authenticated customer exchanges, voids and returns.
Coached employees through day-to-day work and complex problems.
Coached team members to deliver hospitable, professional service while adhering to set service models.
Performed quality control and monitored work performance standards.
Resolved issues and built rapport and relationships with customers.
Exceeded team goals and collaborated with team members to implement customer service initiatives.
Moved between Moruya, Wollongong, and Batemans Bay stores
Interacted with customers by phone, email or in-person to provide information.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Answered questions about store policies and addressed customer concerns.
Managed the store safe and ensured all moneys coming and going were accurate and correct.
Ensured team members were paid correctly by managing payroll
Promoted a positive work environment through open communication, fostering team collaboration and high morale.

Water Ecosystem Monitoring

01.2010 - 12.2011

Joined local team of scientists and volunteers monitoring the health of Candlagan Creek and Tomaga River
Attended workshops and partook in water quality testing and marine life surveys
Developed experience to efficiently complete tests and demonstrate evidence

Moruya High School

Moruya