Summary
Overview
Work History
Education
Skills
References
Timeline
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Samuel Johnstone

Brisbane,Australia

Summary

Dynamic Ramp Supervisor with extensive experience at DNATA, excelling in staff supervision and incident reporting. Proven track record in optimizing ramp operations and enhancing workplace safety. Adept at aircraft towing and pushback, while fostering strong customer communication. Committed to developing teams and ensuring compliance with safety standards for operational excellence.

Overview

8
8
years of professional experience

Work History

Ramp Supervisor

DNATA
BNE, QLD
04.2022 - Current
  • Supervised and coordinated ramp operations for safe and efficient handling of aircraft, baggage, and cargo.
  • Led and mentored ground handling staff to ensure compliance with safety procedures and regulations.
  • Oversaw turnaround processes including loading/unloading, towing, pushback, and servicing.
  • Liaised with airline representatives and flight crews to facilitate communication and timely performance.
  • Conducted pre- and post-operation checks to confirm adherence to ground handling standards.
  • Managed incident reporting, performance reviews, and staff training for operational excellence.
  • Allocated ramp equipment efficiently to optimize usage during regular and irregular operations.

Air Cargo Handler

PackFresh Domestic
BNE, QLD
01.2022 - 04.2022
  • Routed freight accurately by adding labels and processing related paperwork.
  • Managed efficient cargo sorting, routing items to correct destination or storage location.
  • Collaborated with workers and supervisors to maintain safe environment.
  • Informed customers regarding delivery status and delays to provide better service.
  • Documented daily volumes, locations and conditions for reliable recordkeeping.

Leading Hand

Swissport
BNE, QLD
09.2019 - 01.2022
  • Maintained complete ramp safety and security with full implementation of safety procedures and station policies.
  • Helped safely guide aircraft between parked areas, taxiways and gate locations using visual, hand and verbal communications.
  • Loaded, unloaded and transported passengers' baggage across different airport locations.
  • Controlled movement of aircraft to and from designated locations by pushing or towing with ramp equipment.
  • Serviced laboratories, water and mechanical systems with skilled use of ramp equipment.
  • Operated bag tugs, belt loaders and tractors daily.
  • Moved freight and stock to and from storage and production areas, loading docks and delivery vehicles.

Supervisor

Subway
HBA, TAS
03.2017 - 08.2018
  • Helped team meet targets by keeping stock levels optimized and coordinating necessary resources to support employees' needs.
  • Alleviated store losses using successful inventory control and loss prevention strategies.
  • Developed and strengthened team through sales floor leadership and personnel management.
  • Maintained accurate financial records with balanced accounts and daily deposits.

Education

COLLEGE - Tasmania Certificate of Education

ELIZABETH COLLEGE
TASMANIA
12.2017

High School -

NEW TOWN HIGH SCHOOL
TASMANIA
12.2015

Skills

Operational and technical skills

  • aircraft towing and pushback
  • Shift scheduling, daily assignments, equipment allocation, and usage optimization
  • DNATA trainer
  • Turnaround coordination and pre- and post-operation inspections

Communication and customer service

  • Customer communication
  • Liaison with airline representatives
  • Clear team communication under pressure

Leadership and team management

  • Staff supervision
  • Leadership skills and training development
  • Qantas train the trainer
  • Performance reviews
  • Mentoring, conflict resolution

Safety and compliance

  • Workplace safety and incident reporting
  • Safety management
  • Ground handling standards compliance
  • Hazard identification and risk mitigation

Communication and customer service

  • Customer communication
  • Liaison with airline representatives
  • Clear team communication under pressure

References

References available upon request.

Timeline

Ramp Supervisor

DNATA
04.2022 - Current

Air Cargo Handler

PackFresh Domestic
01.2022 - 04.2022

Leading Hand

Swissport
09.2019 - 01.2022

Supervisor

Subway
03.2017 - 08.2018

COLLEGE - Tasmania Certificate of Education

ELIZABETH COLLEGE

High School -

NEW TOWN HIGH SCHOOL

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