Sam Leishman
Perth,WA
Summary
Detail-oriented and trustworthy administrator with strong customer service roots in hospital, aged-care, and hospitality settings. Experienced with accurate data entry, file handling, cash reconciliations, and timely responses in sensitive environments. Quick to learn systems (IAPro, Evidence.com, RMIS, Microsoft 365).
Overview
5
5
years of professional experience
1
1
Certification
Work History
Café All‑Rounder
St John of God Hospital
Perth, WA
05.2024 - 07.2025
- Tasked with receiving, handling, and signing important banking documents, demonstrating chain‑of‑custody awareness and adherence to correct procedure and protocol.
- Operated POS and completed financial reporting, including end‑of‑shift documentation, organised paperwork, and accurate cash handling.
- Securely and efficiently stowed money and recorded receipts for banking in line with site procedures, ensuring accuracy and auditability.
Aged‑Care Worker
Home Instead
Perth, WA
08.2023 - 09.2024
- Gained strong experience in confidentiality, handling sensitive information, and following correct policy when documenting client notes, reporting incidents/concerns, and sharing information strictly on a need‑to‑know basis.
FOH/Bar & Kitchen Hand
Caldera Niseko
Hokkaido, Japan
01.2025 - 04.2025
- Worked with a diverse range of people with different cultural expectations; adapted communication and service style accordingly.
- Confidence and teamwork skills grew significantly through cross‑functional shifts (kitchen/FOH/bar), fast‑paced service, and close coordination with an international team.
Swimming Teacher
Kirby Swim
Karrinyup, WA
09.2022 - 07.2025
- Built trust with parents and students; communicated progress and addressed enquiries with patience and clarity.
- Maintained a safe, compliant environment while teaching correct stroke techniques.
FOH / Café Staff Member
Pizzacca
Scarborough, WA
02.2022 - 04.2023
- Processed payments via POS; assisted with coffee/beverage prep and maintained organised stations.
Kitchen Hand
Badabing
Karrinyup, WA
06.2020 - 03.2022
- Prepared ingredients and supported busy service; took orders and assisted barista as required.
Education
Bachelor of Science - Physiotherapy
Curtin University
02.2028
High School Diploma -
Churchlands Senior High School
01.2022
Skills
- Records & Information Management
- Customer/Client Enquiries & Reception
- Administration & Governance
- Finance & POS
- Stakeholder Liaison
- Information Security & Confidentiality
Certification
- RSA (WA)
- First Aid
- CPR
- Manual Driver’s Licence
- Cert II in Hospitality
- Skipper’s Ticket
Ats Keywords
- IAPro (bring‑ups, routing, file tracking)
- Records management
- Document retention schedule
- Indexing
- Archiving
- CCC liaison
- BWC searches
- CCTV searches
- Evidence.com
- Reception
- Agendas & minutes
- Asset register
- RMIS
- Credit card coding
- Cash reconciliation
- Vouchers
- Vehicle register
- FBT returns
- Information security
- Confidentiality
- Customer enquiries
- Escalation
- Data entry accuracy
Core Skills
accurate data entry, document handling, indexing/archiving awareness., professional front-of-house service; triage and escalation., follow procedures; prepare agendas/minutes-style notes; maintain registers., POS operation, reconciliation, accurate cash handling and receipt control., clear, calm communication and follow-through with diverse groups., discretion with sensitive information; need-to-know sharing.
Timeline
FOH/Bar & Kitchen Hand
Caldera Niseko
01.2025 - 04.2025
Café All‑Rounder
St John of God Hospital
05.2024 - 07.2025
Aged‑Care Worker
Home Instead
08.2023 - 09.2024
Swimming Teacher
Kirby Swim
09.2022 - 07.2025
FOH / Café Staff Member
Pizzacca
02.2022 - 04.2023
Kitchen Hand
Badabing
06.2020 - 03.2022
Bachelor of Science - Physiotherapy
Curtin University
High School Diploma -
Churchlands Senior High School