Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Generic

SAMUEL LIU

Sydney,Australia

Summary

I am a determined 3rd Year University student looking for new challenges as well as opportunities to improve my existing talents, looking to learn and thrive in problem solving situations. By providing a friendly atmosphere to the work place and ensuring all customers are satisfied with their dining experience, as evident to my personal experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist & Assistant

Wendy Chen
03.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Accomplished multiple tasks within established timeframes.
  • Managing and filing documents

VOLUNTERRING

Nan Tian Temple
02.2015 - Current
  • Increased customer satisfaction by resolving issues
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
  • Managed team of employees, overseeing hiring, training and professional growth of employees
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.

RUNNER

Roastville
07.2020 - 04.2022
  • Assisted food servers by taking food and beverage orders
  • Garnished dishes and quickly delivered items to customers, minimizing wait times
  • Maintained speed of service for food orders while minimizing errors and complaints
  • Cleared tables immediately after guests left in preparation for next party
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.

Education

Bachelor of Arts - International Studies

Macquarie University
Sydney, NSW
12.2025

Skills

  • Beverage Making and Delivery
  • Process Monitoring
  • Fast typer (120 WPM)
  • Flexible and Adaptable
  • Very cooperative
  • Speak Chinese and English

Certification

  • RSA
  • Hospitality Certificate III

Hobbies and Interests

  • Gym
  • Reading
  • Music
  • Socializing and Going Out
  • Piano

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Receptionist & Assistant

Wendy Chen
03.2024 - Current

RUNNER

Roastville
07.2020 - 04.2022

VOLUNTERRING

Nan Tian Temple
02.2015 - Current

Bachelor of Arts - International Studies

Macquarie University

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SAMUEL LIU