Summary
Overview
Work History
Skills
Accomplishments
Certifications
Hobbies / Interest
Referees
Timeline
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Samuel McCarthy

Mosman,NSW

Summary

I am a passionate and entrepreneurial student with a strong track record in retail and hospitality customer service, I have worked in both industries since I was 14. With hands-on experience in assisting restaurant patrons and curating shopping experiences, I am dedicated and customer-centric. I am eager to contribute my skills and drive to the success of innovative service industry ventures.

Overview

3
3
years of professional experience

Work History

Employee

Woolworths
11.2023 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Moved and stocked food products
  • Prepared variety of foods according to customer’s orders and supervisor’s instructions by following approved procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated with a strong sense of personal responsibility.

Cafe Worker

Cali Press
03.2023 - 01.2024
  • Wiped, sanitised and maintained floors and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Restaurant Team Member

Capo Pizza
06.2021 - 05.2023
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
  • Prepared and cooked food orders for customers by noting customisations and portion sizes.
  • Greeted guests pleasantly and answered menu questions.

Kids Program Leader

Bricks 4 Kidz
03.2023 - 10.2023
  • Implemented well-received activities and events.
  • Delivered high quality workshops for hands on and fun School Holiday Workshops, After School Programs, Birthday Parties and School Incursions

Skills

  • Excellent work ethic
  • Problem resolution
  • Customer service oriented
  • Leadership
  • Verbal Communication
  • Time Management

Accomplishments

  • House Captain at Cammeraygal High School (Year 12, 2024)
  • Entrepreneur - Created and operating my dog walking business while also hiring employees (2023 - Current)
  • Leadership Award with Macquarie University (2023/24)
  • Team Captain - North Sydney United for Soccer (February 2024 - Current)

Certifications

  • General Construction Induction Card (White Card)
  • First Aid Certified
  • CPR Skilled
  • Hospitality Cert 2 (currently in progress)
  • Barista Skills

Hobbies / Interest

  • Snowboarding
  • Mountain Biking
  • Gym
  • Running
  • Soccer

Referees

Referees can be provided upon request.

Timeline

Employee

Woolworths
11.2023 - Current

Cafe Worker

Cali Press
03.2023 - 01.2024

Kids Program Leader

Bricks 4 Kidz
03.2023 - 10.2023

Restaurant Team Member

Capo Pizza
06.2021 - 05.2023

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Samuel McCarthy