SAMUEL DE ALMEIDA MEDEIROS SILVA
Wolli Creek,NSW
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings more than 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Managed budgets and monitored project costs with knowledgeable about planning and executing 16 projects.
Overview
11
11
years of professional experience
Work History
Project Management Analyst
Unilever Brasil
01.2015 - 01.2020
- Facilitating communication between multidisciplinary teams of engineers, quality control, and factory manufacturing by ensuring that project goals are understood, met, and the final client is satisfied.
- Controlling Capital expenditure in every project, forecasting and reporting financial data to company leadership.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed project status updates to stakeholders and executive management.
- Prepared and submitted project invoices for review and approval.
- Negotiated and managed third-party contracts related to project deliverables.
- Reported regularly to managers on project budget, progress and technical problems.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Developed and initiated projects, managed costs, and monitored performance.
Project Management Coordinator
Mondelez International
01.2020 - 01.2023
- Leading multidisciplinary project teams in a manufacturing company, starting on project concept until final delivery
- Key to success in this position was to conduct strategic meetings to gain a thorough understanding of client needs and be adaptable to solve problems and make last-minute changes.
- Building strong relationships and communication channels within the project team, and using best practice methodologies.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Developed and implemented 21 project plans and budgets to ensure successful execution.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Reported regularly to managers on project budget, progress and technical problems.
Customer Service Representative
Coles Express
07.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded proactively and positively to rapid change.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Managed over 200 customers per day.
Sales Representative
192 Viagens
01.2022 - Current
- Selling digital products as personalised routes based on customers’ needs and requirements
- Using digital marketing strategies and skills to increase sales.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
Volunteer
Familia Church
01.2013 - 01.2022
- Welcoming different age groups to church activities, creating different focused group communities
- Helping social needs of the local community in the church neighbourhood.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Developed construction skills by participating in several home builds.
- Led group discussions and activities to meet different community needs.
Education
Diploma - IT Web Development
Laneway
Sydney, NSW06.2025
Bachelor of Science - Electrical Engineering
Universidade De Pernambuco (UPE)
Recife, Brazil2015
Skills
- Great Knowledge in Project Management
- Great Communication Skills
- Team player and Fast-learner
- Timelines and Milestones
- Active Listening
- Prioritization
- Project Proposals
- WCM Methodology
- MS Project
- Project Commissioning
- Design Development
- Public Speaking
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Native or Bilingual
Timeline
Customer Service Representative
Coles Express
07.2023 - Current
Sales Representative
192 Viagens
01.2022 - Current
Project Management Coordinator
Mondelez International
01.2020 - 01.2023
Project Management Analyst
Unilever Brasil
01.2015 - 01.2020
Volunteer
Familia Church
01.2013 - 01.2022
Diploma - IT Web Development
Laneway
Bachelor of Science - Electrical Engineering
Universidade De Pernambuco (UPE)
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