Samuel Murr
Warrnambool,VIC
Summary
Dynamic Customer Service Trainer at McDonald’s, skilled in coaching and team leadership. Successfully coached staff on health compliance and procedures, enhancing professionalism and operational efficiency. Recognized for exceptional communication and multitasking abilities, fostering a collaborative environment that improved service quality and customer satisfaction.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Customer Service Trainer
McDonald’s
Warrnambool, VIC
06.2024 - Current
- Enforcing food and health safety
- Coaching on correct procedures
- Leading an area
- Managing an area
- Delegation of jobs/work stations
- Encouraging professionalism
Education
Homeschooled
Warrnambool, VICSkills
- Food safety
- Health compliance
- Procedure coaching
- Team leadership
- Fire safety
- Firefighting
- Professionalism
- Coaching
- Training
- Team work
- Communication
- Multitasking
- People’s skills
- Customer Service
- Job delegation
- Time management
- Professional communication
- Task delegation
- Staff training
- Quality control
- Coaching techniques
- Adaptability
- Decision-making
- Quality assurance
References
References available upon request.
Timeline
Customer Service Trainer
McDonald’s
06.2024 - Current
Homeschooled