Samuel Musa Toto
Cairns,Australia
Summary
Highly motivated disability support worker and youth worker based in Cairns, Australia, dedicated to making a meaningful difference for those in need. Passionate about addressing intellectual challenges and complex behavior in the field, with strong analytical and critical thinking skills that drive innovative solutions to difficult problems. A can-do attitude, keen attention to detail, and a collaborative spirit foster effective teamwork and enhance service delivery. Committed to continuous learning and professional growth, leveraging mentorship opportunities to develop into a competent and impactful social worker.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Therapeutic support services
Cairns, Australia
10.2025 - Current
- Provided daily support for residents, ensuring safety and well-being in a home-like environment.
- Administered medications according to prescribed protocols, ensuring proper dosage and adherence to schedules.
- Support service users in developing skills that enable them to participate in their community.
- Support individuals in making informed decisions and choices.
Support Worker Level 4
IDEA Services
Christchurch, New Zealand
08.2014 - 03.2025
- Support people to meet their day-to-day health and medical needs.
- Helping people to make positive choices about their lifestyle.
- Helping people plan and achieve their goals.
- Collaborated with multidisciplinary teams to develop and implement tailored care plans for individuals.
- Advocated for clients' needs, facilitating access to community resources and services.
- Developed and maintained strong relationships with clients, fostering trust and open communication.
- Helped clients manage and reach individual goals, supporting independent progression, and social skills.
Education
Certificate - Health and Wellbeing (Social and Community Services), Community Facilitation, Level 4
Open Polytechnic New Zealand
Lower Hutt01.2021
Diploma - Community Nutrition
Kenya Medical Training College
Nairobi11-2006
Skills
- Empathy in caregiving
- Assessing unique needs
- Personalizing support strategies for each individual
- Clear verbal communication
- Building rapport with diverse patients
- Identifying effective communication methods
- Professional information sharing
- Effective patience
- Exhibiting calmness in challenging scenarios
- Assisting individuals with diverse needs
- Adaptability under pressure
- Managing challenging situations
- Responding to emergencies
- Prioritization and scheduling
- Managing urgent priorities alongside long-term commitments
- Task scheduling and management
- Analytical problem-solving
- Anticipating the unexpected
- Identifying and addressing issues that may arise
- Maintaining a calm demeanour while collaboratively working with participants
- Adaptability
- Maintaining calm during adversity
- Working with a diverse clientele, encountering a range of needs and behaviours
Certification
- Blue card holder
- NDIS worker screening
- Hope and Healing certificate
- First Aid certificate - HLTAID09, HLTAID010, and HLTAID011
Timeline
Disability Support Worker
Therapeutic support services
10.2025 - Current
Support Worker Level 4
IDEA Services
08.2014 - 03.2025
Certificate - Health and Wellbeing (Social and Community Services), Community Facilitation, Level 4
Open Polytechnic New Zealand
Diploma - Community Nutrition
Kenya Medical Training College