Samuel Pedrosa Kok
Mooroolbark,VIC
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Australia
04.2023 - 03.2024
- Managed customer orders and payments efficiently
- Assisted in food preparation and maintaining kitchen cleanliness
- Contributed to a positive customer experience through attentive service
- Collaborated with team members to ensure smooth operations during busy periods.
Kitchen Hand/Customer Service
Domino's
08.2022 - 10.2022
- Provided exceptional customer service by taking orders and handling cash payments
- Prepared food items and assisted in kitchen duties when necessary
- Delivered orders in a timely and efficient manner
- Maintained cleanliness and organization of the store.
Education
Certificate IV Kitchen Management - Business Management
Hilton Academy
Melbourne09.2024
Certificate III Commerical Cookery - Chef Training
Hilton Academy
Melbourne, VIC03.2023
Secondary School -
Oxley Christian College
Melbourne, VIC10.2022
Skills
- Strong public speaking skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Verbal and written communication
Certification
Perform CPR - Present Life Saving Victoria
Additional Information
Youth Leader
Crossway Baptist Church - Melbourne VIC
October 2023 to Present
- Mentored and guided teenagers in their spiritual and personal development.
- Organized and led youth group activities, fostering a supportive and engaging environment.
- Developed and delivered talks on relevant topics, building strong relationships with young people.
- Collaborated with church leaders and volunteers to plan events and initiatives.
Awards
Duke of Ed (Bronze award) - December 2019
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Timeline
Crew Member
McDonald's Australia
04.2023 - 03.2024
Kitchen Hand/Customer Service
Domino's
08.2022 - 10.2022
Certificate IV Kitchen Management - Business Management
Hilton Academy
Certificate III Commerical Cookery - Chef Training
Hilton Academy
Secondary School -
Oxley Christian College
Perform CPR - Present Life Saving Victoria
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