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Samuel Sawake
Melbourne,VIC
Work Preference
Summary
Assistant Night Manager with strong night-audit and guest-relations experience across boutique and branded hotels. Maintains smooth overnight operations, handles late check-ins and early check-outs, and enforces safety and security procedures while resolving guest enquiries. Aiming to apply attention to detail and supervisory skills to improve night-shift efficiency and guest satisfaction.
Education
English Language and Grammar skills, Tourism Studies
University of the South Pacific
01-2005
Certificate 4 in Training and Assessment - Provide basic Emergency Life Support, Provide First Aid
Australia01-2015
Reception and Accommodation skills, Front Office Management
The Training and Productivity Authority of Fiji
01-2005
Skills
- Telephone and Reception skills
- Room Reservations
- Customer service
- Night Auditing
- Filing Data and Records
- PABX
- Cash handling
- Basic Accounting
- Admin support
- Room assignment
- Words
- Excel
- Windows
- Fidelio Suite 8
- Room Master
- Opera
- RMS hotel systems
Accomplishments
- Certificate from Australian Red Cross
- Certificates from Sheraton Fiji Resort (2) for outstanding service
Interests
Volunteering, meeting people, socializing and watching sports
Timeline
Reception and Accommodation skills, Front Office Management
The Training and Productivity Authority of Fiji
Certificate 4 in Training and Assessment - Provide basic Emergency Life Support, Provide First Aid
English Language and Grammar skills, Tourism Studies
University of the South Pacific