Samuel Torres Amador
Melbourne,VIC
Summary
Proven track record in enhancing guest experience and streamlining operations at Restaurant Of Food Nikkey La Causa and Okobi Japanese Sauce. Excelled in teamwork, emotional intelligence, and sales techniques, significantly contributing to service quality and operational efficiency. Mastered food safety and presentation, achieving positive feedback through professional appearance and superior service standards.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Restaurant Of Food Nikkey La Causa
01.2024 - 05.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Hidden Kitchen Administrator and Producer
Okobi Japanes Sauce
01.2023 - 05.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Skilled at working independently and collaboratively in a team environment.
- Create recipes for Japanese mayonnaise, oyster sauce and Sriracha as raw materials for other restaurants, taking advantage of sales techniques and contacts.
- I am a person who always strives to improve in all areas
Education
Barismo
Instituto Del Coctel (IDC)
Medellin Colombia06.2024
BBA - Creator And Solution of Ideas in A Company
Colegio Nuestra Señoras De Lourdes.
Medellin Colombia11.2023
Vehicle Drive And Traffic Rules
Imperio Vial
Medellin Colombia07.2023
Knowledge in Music And Multi-instrumentalization
Comfama
Medellin Colombia07.2018
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- emotional intelligence
- good attitude
- Food presentation
- Memory retention
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Restaurant Of Food Nikkey La Causa
01.2024 - 05.2024
Hidden Kitchen Administrator and Producer
Okobi Japanes Sauce
01.2023 - 05.2024
Barismo
Instituto Del Coctel (IDC)
BBA - Creator And Solution of Ideas in A Company
Colegio Nuestra Señoras De Lourdes.
Vehicle Drive And Traffic Rules
Imperio Vial
Knowledge in Music And Multi-instrumentalization
Comfama
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