Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Samuel Vafo'ou

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Control Centre Communications Assistant

NSW Ambulance Service
01.2024 - Current

-Answered and processed emergency 000 Ambulance calls in a high-intensity environment efficiently and timely, directly in line with protocols to achieve positive patient outcomes.

-Communicated effectively with both team members and team leaders to ensure both patient and paramedic safety.

-Documented and sorted information to allow for saving of relevant patient clinical information.

-Maintained a high level of customer service and composure for efficient decision-making in high-stress and high-trauma situations

Parcel Sorting Officer

Australia Post
09.2023 - 01.2024
  • Communicated effectively with supervisors regarding any issues encountered during daily operations, enabling swift resolution and minimizing impact on service levels.
  • Managed high-volume workload efficiently during peak seasons, ensuring consistent accuracy and performance under pressure situations.
  • Reduced parcel misrouting incidents by maintaining accurate tracking and labeling systems.
  • Handled fragile items with care while maintaining a fast-paced working environment, reducing breakage rates significantly over time.

Warehouse & Logistics Officer

MWAVE
04.2015 - 07.2023
  • Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
  • Supervised logistics functions and operations.
  • Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
  • Managed logistics assets for timely and cost-effective delivery of cargoes.

Education

High School Diploma -

Parramatta Marist High School
Westmead, NSW
2014

Skills

-Proven ability to work well under pressure & under intense time constraints

-Fast learner & able to think outside the box

-Ability to work in and lead a team to meet business demands

-High level of professionalism & integrity

-Proven record of punctuality

-Advanced skills of working in and around computer systems

-Proven ability to provide clear and concise communications

-Sound oral & written communications skills

-Socially adept & able to act accordingly in all social environments

Hobbies

-Outrigger Canoe Paddling

-Learning new languages

-Reading

-Playing piano

Timeline

Control Centre Communications Assistant

NSW Ambulance Service
01.2024 - Current

Parcel Sorting Officer

Australia Post
09.2023 - 01.2024

Warehouse & Logistics Officer

MWAVE
04.2015 - 07.2023

High School Diploma -

Parramatta Marist High School
Samuel Vafo'ou