Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samuel Whitfort

Sunshine Coast,QLD

Summary

I am a 17 year old student attending SCGS, who grew up and lived in Victoria for 13 years before moving to Queensland and living on the Sunshine Coast for the past 4 years. I've played sports my entire life and am currently participating in basketball in the Queensland State Youth League representing USC Ripcity, while also playing volleyball in the local schools competition. I'm passionate about building relations, teamwork, leadership, learning and I really enjoy maths, analytics and talking to/meeting people, which i want to incorporate into a career in sales and business management. During the 3.5 year period I've been working, I have had 4 jobs, primarily in hospitality, but shortly in retail, these have all been great learning experiences for my future and have helped me gain valuable skills that I will use in every job I have in my life.

Overview

4
4
years of professional experience

Work History

Food Runner

The Coffee Club
11.2022 - Current


  • Contributed to increased sales by upselling appetizers, desserts, or beverages when delivering food items to tables.
  • Answered customer questions about food and beverage items and assisted with menu selections. As well as providing attentive service and proactively assessing guest needs. While also responding to customer complaints and inquiries promptly, finding swift resolutions.
  • Operated dishwashers and other kitchen equipment, as well as serving and handling food, following all health & safety guidelines.

Cook

McDonald's
12.2021 - 11.2022
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands. While also communicating closely with servers to fully understand special orders for customers.
  • Suggested actionable improvements to streamline training procedures. While also streamlining kitchen operations with effective communication and collaboration among team members.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Adjusted recipes based on ingredient availability or customer request. While also following all food safety & sanitation guidelines.

Cashier & Floor Team Leader

Kawana Fruit & Vegetables
08.2021 - 12.2021
  • Conducted inventory counts by adding each item in stock and documenting in computer system. While stocking, tagging, displaying and reorganizing product as required.
  • Maintained current knowledge of store promotions and highlighted sales to customers. While also enhancing customer satisfaction by providing efficient and accurate cash transactions, and also responding promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs, including assisting customers with returns, refunds, resolving transaction issues and making product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cook, Cashier and Floor Worker

The Cool Spot
06.2020 - 08.2021
  • Kept kitchen clean and organized by performing daily maintenance tasks, using coordinated checklists to keep kitchen clean, stocked and sanitary. While also setting up and preparing cooking supplies and workstations during opening and closing to maximize productivity.
  • Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes. While collaborating with the management team to develop new menu items based on customer feedback and preferences.
  • Developed relationships with local suppliers to obtain freshest ingredients available.
  • Managed opening and closing shift kitchen tasks, while overseeing scheduling, inventory management, and supply ordering to maintain a fully stocked kitchen. While identifying inefficiencies leading to improved productivity.


Education

No Degree -

Sunshine Coast Grammar School
Forest Glen, QLD
11.2024

Skills

  • Teamwork and Collaboration
  • Clear Communication
  • Employee Training
  • Memory retention
  • Quality Assurance
  • Order Management
  • Team Leadership
  • Anticipating Customer Needs
  • Relationship Building
  • Quick Learner
  • Supply Restocking
  • Cash Handling
  • Customer Relations
  • Mathematics and Accounting
  • Analytics

Timeline

Food Runner

The Coffee Club
11.2022 - Current

Cook

McDonald's
12.2021 - 11.2022

Cashier & Floor Team Leader

Kawana Fruit & Vegetables
08.2021 - 12.2021

Cook, Cashier and Floor Worker

The Cool Spot
06.2020 - 08.2021

No Degree -

Sunshine Coast Grammar School
Samuel Whitfort