Samuel Zavuga
IT Support Technician
Gold Coast,QLD
Summary
Adept IT Manager with a proven track record at Speke Uganda Holidays, enhancing IT operations and securing systems. Excelled in IT Infrastructure Management and Team Leadership. Currently completing a Master’s degree in IT with a specialization in Networking and Security. Demonstrated ability to solve complex technical problems and optimize IT operations to drive business success.
Overview
10
10
years of professional experience
Work History
IT Manager
Speke Uganda Holidays
01.2013 - 09.2022
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Oversaw IT department operations and training.
Education
Master of IT - Information Technology
Griffith University
Gold Coast, QLD 04.2001 -
Bachelor's of Computer Science - Information Technology
Makerere Univeristy
Kampala. Uganda 04.2001 -
Skills
IT Infrastructure Management
Network Security & Firewalls
System Administration (Windows, Linux)
ITIL Processes
Troubleshooting & Technical Support
Team Leadership & Development
Web Development (Laravel, WordPress, HTML, CSS)
Hardware and Software installations
Timeline
IT Manager
Speke Uganda Holidays
01.2013 - 09.2022
Master of IT - Information Technology
Griffith University
04.2001 -
Bachelor's of Computer Science - Information Technology
Makerere Univeristy
04.2001 -
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