Samuel Erzoah Akromah
Melbourne,VIC
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support
Intelligent Card Production systems
Tema , Ghana
2021.11 - 2022.01
- Configured hardware, devices and software to set up work stations for employees
- Responded to queries on phone, via email or through IT ticketing system
- Maintained servers and systems to keep networks fully operational during peak periods.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Managed daily backup processes for all servers using enterprise-level backup and recovery software solutions.
- Participated in weekly meetings with other IT staff members in order to discuss new technologies or strategies for improving efficiency within the department.
Database Manager
GNAAS UCC
Cape Coast , Ghana
2019.02 - 2021.03
- Set up and controlled user access levels across database to protect important data
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
Communication Secretary
GNAAS UCC
Cape coast , Ghana
2020.02 - 2020.03
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Web Application Developer
Rich Homes & Properties
Accra , Ghana
- Designed user interfaces for websites and mobile applications.
- Implemented new features to enhance the usability of web applications.
- Collaborated with other developers on software design and architecture decisions.
- Provided technical support for customers experiencing issues with web applications.
- Updated documentation related to web application development processes and procedures as needed.
- Utilized version control systems such as Git for tracking changes made during the development process.
Graphics Designer
Higgs Multimedia
Kumasi , Ghana
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
- Created visual concepts using design tools such as photoshop, Figma to communicate ideas that inspire, inform, or captivate consumers.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
Education
Master of Science - Information Technology
Torrens University
Melbourne, VIC2025-01
AWS Re/Start Graduate - Cloud Computing
Ghana-India Kofi Annan Centre of Excellence in ICT
Accra, Ghana2024-01
Bachelor of Science - Information Technology
University of Cape Coast
Cape Coast, Ghana2021-10
General Arts -
Half Assini Senior High School
Western, Ghana2016-06
Skills
- Programming
- Network Security
- Quick Learner
- Problem-Solving
- Database Management
- Technical support and troubleshooting
- Networking
- UX / UI Design
- Graphics Design
- Communication
- Ability to work in a Team
- Adaptability
- Windows / Linux
- Cloud Computing
- Source and Version Control: Git, Github
- Amazon Web Services
- Microsoft Azure
- Google Cloud
- Microsoft Office 365
- Assets Management
- Hardware Installation
- Software installation
- Multitasking
- Attention to Detail
- VoIP Systems
- Data Backup
- Cpanel
Certification
- AWS Certified Cloud Practitioner
https://www.credly.com/badges/4eb2dc4e-549e-419d-bb79-b1abcfd7934e/linked_in_profile
- Certificate of course completion ( Google cloud)
- Certificate of Participation (AmaliTech Software Development Graduate Programme)
- AWS reStart Graduate Certificate
https://www.credly.com/badges/7cf09128-e7a9-4f2a-aa19-33e9bf20f95d/linked_in_profile
- IELT Certificate
- Bachelors Degree Certificate
Languages
English
Professional
International English Language Test
IELT with Band 6.5
Timeline
Technical Support
Intelligent Card Production systems
2021.11 - 2022.01
Communication Secretary
GNAAS UCC
2020.02 - 2020.03
Database Manager
GNAAS UCC
2019.02 - 2021.03
Web Application Developer
Rich Homes & Properties
Graphics Designer
Higgs Multimedia
Master of Science - Information Technology
Torrens University
AWS Re/Start Graduate - Cloud Computing
Ghana-India Kofi Annan Centre of Excellence in ICT
Bachelor of Science - Information Technology
University of Cape Coast
General Arts -
Half Assini Senior High School
- AWS Certified Cloud Practitioner
https://www.credly.com/badges/4eb2dc4e-549e-419d-bb79-b1abcfd7934e/linked_in_profile
- Certificate of course completion ( Google cloud)
- Certificate of Participation (AmaliTech Software Development Graduate Programme)
- AWS reStart Graduate Certificate
https://www.credly.com/badges/7cf09128-e7a9-4f2a-aa19-33e9bf20f95d/linked_in_profile
- IELT Certificate
- Bachelors Degree Certificate
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