Samuel Erzoah Akromah
Melbourne,VIC
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support
Intelligent Card Production systems
Tema, Ghana
11.2021 - 01.2022
- Configured hardware, devices and software to set up work stations for employees
- Responded to queries on phone, via email or through IT ticketing system
- Maintained servers and systems to keep networks fully operational during peak periods.
- Installed, configured, tested, and maintained operating systems, application software, and system management tools.
- Managed daily backup processes for all servers using enterprise-level backup and recovery software solutions.
- Participated in weekly meetings with other IT staff members in order to discuss new technologies or strategies for improving efficiency within the department.
Database Manager
GNAAS UCC
Cape Coast, Ghana
02.2019 - 03.2021
- Set up and controlled user access levels across database to protect important data
- Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
Communication Secretary
GNAAS UCC
Cape coast, Ghana
02.2020 - 03.2020
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Web Application Developer
Rich Homes & Properties
Accra, Ghana
- Designed user interfaces for websites and mobile applications.
- Implemented new features to enhance the usability of web applications.
- Collaborated with other developers on software design and architecture decisions.
- Provided technical support for customers experiencing issues with web applications.
- Updated documentation related to web application development processes and procedures as needed.
- Utilized version control systems such as Git for tracking changes made during the development process.
Graphics Designer
Higgs Multimedia
Kumasi, Ghana
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
- Created visual concepts using design tools such as photoshop, Figma to communicate ideas that inspire, inform, or captivate consumers.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
Education
Master of Science - Information Technology
Torrens University
Melbourne, VIC01-2025
AWS Re/Start Graduate - Cloud Computing
Ghana-India Kofi Annan Centre of Excellence in ICT
Accra, Ghana01-2024
Bachelor of Science - Information Technology
University of Cape Coast
Cape Coast, Ghana10-2021
General Arts -
Half Assini Senior High School
Western, Ghana06-2016
Skills
- Programming
- Network Security
- Quick Learner
- Problem-Solving
- Database Management
- Technical support and troubleshooting
- Networking
- UX / UI Design
- Graphics Design
- Communication
- Ability to work in a Team
- Adaptability
- Windows / Linux
- Cloud Computing
- Source and Version Control: Git, Github
- Amazon Web Services
- Microsoft Azure
- Google Cloud
- Microsoft Office 365
- Assets Management
- Hardware Installation
- Software installation
- Multitasking
- Attention to Detail
- VoIP Systems
- Data Backup
- Cpanel
Certification
- AWS Certified Cloud Practitioner
https://www.credly.com/badges/4eb2dc4e-549e-419d-bb79-b1abcfd7934e/linked_in_profile
- Certificate of course completion ( Google cloud)
- Certificate of Participation (AmaliTech Software Development Graduate Programme)
- AWS reStart Graduate Certificate
https://www.credly.com/badges/7cf09128-e7a9-4f2a-aa19-33e9bf20f95d/linked_in_profile
- IELT Certificate
- Bachelors Degree Certificate
Languages
English
Professional
International English Language Test
IELT with Band 6.5
Timeline
Technical Support
Intelligent Card Production systems
11.2021 - 01.2022
Communication Secretary
GNAAS UCC
02.2020 - 03.2020
Database Manager
GNAAS UCC
02.2019 - 03.2021
Web Application Developer
Rich Homes & Properties
Graphics Designer
Higgs Multimedia
Master of Science - Information Technology
Torrens University
AWS Re/Start Graduate - Cloud Computing
Ghana-India Kofi Annan Centre of Excellence in ICT
Bachelor of Science - Information Technology
University of Cape Coast
General Arts -
Half Assini Senior High School
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