Samuel Kevin Karuga
Doncaster
Summary
I am an energetic, ambitious person who has developed a mature and responsible approach to any task I undertake, or any situation I'm presented with. As a recent Marketing graduate with two years of experience as a Sales representative, I have gained invaluable skills in communication and customer service. These skills foster strong relationships with colleagues as I excel in close-knit team environments.
I've had experience in marketing, sales and management roles within different organisations. As I wish to progress my career in a more challenging role, I seek to expand my knowledge and experience through full/part-time employment.
Overview
6
6
years of professional experience
Work History
Internal Sales Representative
Krost Business Furniture
06.2023 - Current
- Enhanced client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Boosted sales revenue by identifying potential leads and successfully converting them into loyal customers.
- Improved internal communication by collaborating closely with various departments to ensure smooth operations in the sales process.
- Developed strong relationships with clients, leading to increased repeat business and consistent sales growth.
- Achieved high levels of customer satisfaction through timely follow-ups and proactive problem-solving strategies.
- Participated in industry events, establishing a professional presence that expanded networking opportunities and generated new leads for the company.
- Negotiated pricing structures with clients within established guidelines, securing profitable contracts while maintaining competitive market positioning.
- Supported external sales representatives by preparing necessary documentation for presentations and proposals while maintaining a clear understanding of all relevant project details throughout each stage of the sale cycle.
Sales representative
Cambridge Clothing Ltd
12.2021 - 02.2023
- Assisted in the coordination of Spring Racing Product launch 2021.
- Set and achieved company defined sales goals.
- Ran training program's for new staff members.
- Selected by senior management for the temporary senior role of store manager between the months of June-August 2021.
- Worked in a close knit team that achieved a 14% increase over annual budget 2021-2022.
- Winner of New Sales representative of the greater Melbourne region 2021.
- Implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
Content Creator and Event Manager
Freelance
02.2023 - Current
- Shot & posted original Instagram content to increase artiste's brand following.
- Designed to fliers to promote various music events.
- Strengthened content through proofreading and editing.
- Performed event coordination for larger parties and gatherings.
Marketing Intern
Montezuma & Monalisa Funeral Home
11.2019 - 04.2020
- Performed market analysis and researched latest trends.
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
- Shadowed professionals in different situations to increase marketing knowledge.
- Assisted in the design of company website to increase online presence.
- Organized and coordinated product photo shoots.
Administrative Assistant Intern
Montezuma & Monalisa Funeral Home
03.2018 - 12.2019
- Responsible for client calls, bookings, payment processing.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Business - Marketing and International Business
La Trobe University
Bundoora, VIC12.2021
Skills
- Intermediate Skills in Microsoft Office, Outlook, Excel, Word & PowerPoint
- Beginner skills in Adobe Creative Suite: InDesign,PhotoShop
- Analytics and SEO
- Content Creation & Management
- Creativity and Innovation
- Adaptable and Flexible
- Communication
Soft Skills
Hobbies
- Gym.
- Music.
- Fashion.
- Photography.
- Art.
- Sports: NRL, Soccer, Tennis, Basketball & F1.
- Reading.
Timeline
Internal Sales Representative
Krost Business Furniture
06.2023 - Current
Content Creator and Event Manager
Freelance
02.2023 - Current
Sales representative
Cambridge Clothing Ltd
12.2021 - 02.2023
Marketing Intern
Montezuma & Monalisa Funeral Home
11.2019 - 04.2020
Administrative Assistant Intern
Montezuma & Monalisa Funeral Home
03.2018 - 12.2019
Bachelor of Business - Marketing and International Business
La Trobe University
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