Samuel Mensah Banfro
Perth,WA
Summary
Hardworking and committed person; ready to learn, having strong accomplishments in combining business acumen with technical savvy to achieve improved operating efficiency for the institution diligently, minimize waste as well as developing new skills while strengthening those I already have.
Responsible Technician with excellent troubleshooting, customer service and analytic skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and repairs of light vehicle automobiles.
Overview
13
13
years of professional experience
Work History
Motor Vehicle Technician
City Toyota
04.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment/parts.
- Maintained quality assurance and customer satisfaction objectives.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Workshop Manager
AEY Group Limited
03.2021 - 04.2023
- Responsible planning, leading, organizing and supervising day-to-day activities of the workshop
- Controlling quality of repairs
- Implementation of HSEQ standards
- Performance appraisal of subordinates
- Compiling and analyzing workshop monthly and annual report
Service Advisor
AEY Group Limited
06.2020 - 02.2021
- Meet, greet and taking customer concern
- Carrying out general inspection of vehicle
- Creating and preparing of job card
- Creating of proforma/quotation for customer
- Assigning jobs to technicians on customer approval
- Carrying out quality control
- Delivering vehicle to customer
Motor Vehicle Technician
AEY Group Limited
02.2020 - 06.2020
- Identify problems with vehicles using a diagnostic tool/equipment
- Plan repair procedures using manual and in some cases experience
- Testing the functionality of parts and systems
- Perform basic maintenance task such as oil change, fluid level checks, tire rotation etc
- Replacing faulty/dysfunctional mechanical and electrical parts
- Repair/service brake calipers and replacing brake pads, wheel bearings, abs/speed sensors and other related parts.
- General maintenance and repairs
- Maintain equipment and tools in good condition
- Schedule future maintenance sessions
Teaching Assistant and Administrative Assistant
National Service, Ho Technical University
09.2018 - 08.2019
- Assisting with administrative works in the office of the Dean, Faculty of Engineering.
Technician Apprentice
Auto Parts Limited (Nissan)
06.2017 - 09.2017
- Working under the major section with duties with including general maintenance and repairs of automobiles.
Technician- Apprentice
GMI Motors, Build Your Dreams (BYD)
06.2015 - 08.2015
- Duties were to confer with customers to obtain descriptions of vehicle problems, and to discuss work to be performed and future repair requirements.
- Also, performed routine and scheduled maintenance, repairs etc.
Technician Apprentice
Nichopee Auto Centre
05.2010 - 08.2012
- Duties included general and routine maintenance and repairs of automobiles.
Education
Bachelor of Technology - Automobile Engineering
Ho Technical University
Ho, Ghana05.2020
Higher National Diploma - Mechanical Engineering (Automotive Option)
Ho Technical University
Ho, Ghana06.2018
High School Diploma -
Koforidua Senior High Technical School
Koforidua, Eastern Region, Ghana05.2015
Skills
- Expertise in current office software applications such as Word, Excel, Power point, Access, Publisher
- Proficient in AutoCAD Applications
- R-Studio
- Familiar with Workshop management software's such as Techman Garage management system, Carvue
- Time Management
- Customer Rapport
- Customer Interaction
- Routine Inspections
- Maintenance and Repair
- Troubleshooting and Diagnostics
- Safety Awareness
Additional Information
- SPECIAL AWARDS , Ghana Institute of Engineers (GhIE) award for the best graduating engineering student, 2018
- Japan Motors award for the best mechanical engineering student (Automobile Option), 2018
Trainings/Workshops
- SL Respect @ Work : A module in accordance with Sci-Fleet Group's compliance training standards (Sex Harassment) - City Toyota, Perth, WA
- Electric 1 : West African Vehicle Academy, WAVA (4th October, 2021-8th October, 2021) - Rana Motors Ghana
- Basic Mechanic 1 : West African Vehicle Academy, WAVA (8th December, 2020-12th December, 2020) - Rana Motors Ghana
- AutoCAD : Rinco company seasonal nationwide technical training workshop
- Mechanical Engineering Students boot camp at Yaba College of Technology, Yaba, Lagos, Nigeria (2nd- 6th April, 2018). A project to power a pump in a well with a photovoltaic energy source in the Kpetoe district in the Volta region, Ghana
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Timeline
Motor Vehicle Technician
City Toyota
04.2023 - Current
Workshop Manager
AEY Group Limited
03.2021 - 04.2023
Service Advisor
AEY Group Limited
06.2020 - 02.2021
Motor Vehicle Technician
AEY Group Limited
02.2020 - 06.2020
Teaching Assistant and Administrative Assistant
National Service, Ho Technical University
09.2018 - 08.2019
Technician Apprentice
Auto Parts Limited (Nissan)
06.2017 - 09.2017
Technician- Apprentice
GMI Motors, Build Your Dreams (BYD)
06.2015 - 08.2015
Technician Apprentice
Nichopee Auto Centre
05.2010 - 08.2012
Bachelor of Technology - Automobile Engineering
Ho Technical University
Higher National Diploma - Mechanical Engineering (Automotive Option)
Ho Technical University
High School Diploma -
Koforidua Senior High Technical School
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