Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sam Ut Lai

Brisbane,QLD

Summary

Dynamic and results-driven salesperson with extensive experience at a leading clothing store, excelling in customer relationship building and sales presentations. Trilingual in English, Mandarin, and Cantonese, I effectively engage clients and enhance their shopping experience, driving brand awareness and achieving sales targets through strategic product demonstrations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesperson

Clothing Store
Macao, Nil
05.2022 - 01.2023
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Participated in promotional events to increase brand awareness and sales.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Advised customers on the latest product features and benefits.

Salesperson

Beauty Parlor
Macao , Nil
05.2022 - 01.2023
  • Assisted clients in selecting beauty products tailored to their needs.
  • Demonstrated makeup application techniques to enhance customer satisfaction.
  • Managed inventory levels for beauty supplies and products efficiently.
  • Educated customers on proper skincare routines and product usage.

Salesperson

Stationary shop
Macao, Nil
04.2022 - 12.2022
  • Assisted customers in selecting stationery products and answering inquiries.
  • Organized and maintained product displays for optimal customer engagement.
  • Processed sales transactions accurately using the point-of-sale system.

Private English Tutor

Home based tutoring
Macao, Nil
08.2020 - 08.2022
  • Developed personalized lesson plans tailored to individual student needs.
  • Conducted engaging one-on-one sessions to enhance language skills.
  • Utilized interactive tools to facilitate effective learning experiences.

Private Mandarin Tutor

Home based tutor
Macao, Nil
08.2020 - 08.2022
  • Developed customized lesson plans for diverse student learning needs.
  • Conducted engaging one-on-one Mandarin language sessions at home.
  • Assessed student progress and adjusted teaching methods accordingly.

Salesperson

Toy store
Macao
06.2021 - 07.2022
  • Organized and maintained product displays for optimal customer engagement.
  • Restocked shelves and ensured inventory levels were maintained regularly.
  • Educated customers about product features and benefits to enhance sales.

Volunteer

Flag Selling for non-profit communities
Macao, Nil
10.2016 - 06.2020
  • Developed outreach materials to inform community members about available services.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Assisted with fundraising efforts, including event planning and donor outreach.

Education

Bachelor of Science - Food Science And Nutrition

University of Queensland
Brisbane, QLD

Skills

  • Trilingual in English, Mandarin, Cantonese
  • Market trends
  • Sales demonstration
  • Beauty product demonstration
  • Customer relationship building
  • Product description
  • Sales presentations
  • Sales process
  • Customer engagement
  • Sales management
  • Visual merchandising
  • Inventory management

Certification

  • Ielts 7.0
  • A level Chinese Grade A

Timeline

Salesperson

Clothing Store
05.2022 - 01.2023

Salesperson

Beauty Parlor
05.2022 - 01.2023

Salesperson

Stationary shop
04.2022 - 12.2022

Salesperson

Toy store
06.2021 - 07.2022

Private English Tutor

Home based tutoring
08.2020 - 08.2022

Private Mandarin Tutor

Home based tutor
08.2020 - 08.2022

Volunteer

Flag Selling for non-profit communities
10.2016 - 06.2020

Bachelor of Science - Food Science And Nutrition

University of Queensland

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Sam Ut Lai