Summary
Overview
Work History
Education
Skills
Certification
Availability
Timeline
Generic

Samyam Baskota

Hurstville,Australia

Summary

Seeking a challenging opportunity to utilize knowledge, skills, and educational background in a team-oriented and healthy environment that fosters professional growth and skill development. Excited to explore new fields and push oneself to new limits with strong determination, willpower, and adaptability to excel in various industries. Enthusiastic, motivated, passionate, and hardworking individual with a quick learning capability, eager to join a team and contribute experience while also learning from collective expertise.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Waitress

Merivale
09.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Concierge

The Gallery Apartments
02.2024 - Current
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.

FOH (Front of House) / Waitress

Cinque Café
- Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Crew Member

Broasters Chicken
08.2023 - 05.2024


  • Managed Customer Transaction and handled the till and payments .
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Education

Bachelor of Civil Engineering -

Sydney City College of Management
Sydney, NSW
10.2024

Skills

  • Quick Learner, team work and collaboration with strong work ethic
  • Strong leadership,highly focused customer service with an exceptional knowledge of food and beverage
  • Active Listening , critical thinking with problem solving abilities
  • Sound knowledge of microsoft and cash registers
  • Highly focues Cleanliness and hygiene with customer relationship experience

Certification

Bachelor of Civil Engineering, Sydney City College of Management, Sydney, NSW, 2023, Present

Availability

I am immediately available and looking forward to providing my next employer with my full commitment.

Timeline

Waitress

Merivale
09.2024 - Current

Concierge

The Gallery Apartments
02.2024 - Current

Crew Member

Broasters Chicken
08.2023 - 05.2024

Bachelor of Civil Engineering -

Sydney City College of Management

FOH (Front of House) / Waitress

Cinque Café
- Current

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Samyam Baskota