Administrative Assistant
Reliable Nursing and Community Care
Sydney, Australia
01.2021 - 07.2021
- Responded effectively to sensitive inquiries or complaints.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained accurate department and customer records.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided technical assistance and support to clients with Office 365 applications.
- Resolved customer queries related to computer networks and systems.
- Identified problem areas within existing IT infrastructure and recommended improvements.