SAMYUKTHAA SUBRAMANIAN
Underwriter
Cranbourne,VIC
Summary
Currently working in the finance industry and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Stakeholder Management and offering excellent communication and good judgment.. Motivated to learn, grow and excel in the IT industry
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Underwriting
Liberty Financial
05.2021 - Current
- Calculated loan applicant debt ratios, income and payments to determine financial stability of applicants to repay loan
- Thinking outside the box to provide potential borrowers with the best type of loan depending on their financial circumstances
- Served bankers, internal staff and borrowers by offering alternative options and explaining credit decisions.
- Building and maintaining strong relationships with Business Partners and Business Development Managers
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Reviewed sales contracts, appraisals, titles and deeds to effectively underwrite real estate loans.
- Information gathering and data integrity verified to ensure accurate assessment of application
Loss Mitigation Officer
Liberty Financial
Melbourne, VIC
08.2019 - 05.2021
- Establish a positive rapport with customers and treat them with empathy and sensitivity.
- Ensuring the timely collection of arrears so as to reduce delinquency
- Effectively negotiating and implementing solutions of mutual benefit for both the customer and the company.
- Prepared variety of different written communications, reports and documents.
- Increased customer satisfaction by resolving issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Project Manager
Forethought Research
Melbourne, VIC
01.2018 - 07.2018
- Smooth running of projects within the assigned business unit including
- Risk management
- Ensuring projects are well resourced
- Met project deadlines without sacrificing build quality.
- Maintained relationships with internal stakeholders cooperation between the project team members.
- Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary.
- Accelerated progress by continually reviewing performance, budgets and project timelines.
- Planned and scheduled phases for large projects.
Project Support Officer
Forethought Research
Melbourne, VIC
07.2016 - 12.2017
- Supporting various departments within the company, including the Infographic team, the Analytics team and the Consulting team
- Performed data gathering and research to support sourcing and cross-functional projects.
- Arranged internal meetings, provided supporting information, and arranged catering.
- Reviewed project materials and deliverables for adherence to methodologies and procedures.
Customer Service Officer
RMIT University
Melbourne, VIC
01.2016 - 05.2016
- Respond and assist students with various administrative queries
- Provide immaculate customer service to students
- Maintaining a positive relationship with all parties
- Ensuring that all the relevant policies, procedures and legislations were adhered to.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer calls and emails to answer questions about university services
Client Service Officer
Super Concepts
Melbourne
04.2015 - 08.2015
- Maintaining relationships with current clients, with a focus on following up on any outstanding fees and passing on any queries to the relevant team members
- Collected $200,000 against the overall outstanding debt of $300,000 during a 5 month tenure
- Communicated with clients regarding account services, statements, and balances.
Education
Bachelor of Business - Economics and Finance
Royal Melbourne Institute of Technology
Melbourne, VIC 02.2015 - 05.2019
Bachelor of Business - Exchange Program
San Francisco State University
San Francisco 01.2019 - 05.2019
High School Diploma -
St Peters College
Cranbourne, VIC 01.2012 - 11.2014
Skills
Time Management
Customer Service
Analytical and Critical Thinking
Stakeholder Management
Problem-Solving
Cost Analysis and Budgeting
Timeline
Underwriting
Liberty Financial
05.2021 - Current
Loss Mitigation Officer
Liberty Financial
08.2019 - 05.2021
Bachelor of Business - Exchange Program
San Francisco State University
01.2019 - 05.2019
Project Manager
Forethought Research
01.2018 - 07.2018
Project Support Officer
Forethought Research
07.2016 - 12.2017
Customer Service Officer
RMIT University
01.2016 - 05.2016
Client Service Officer
Super Concepts
04.2015 - 08.2015
Bachelor of Business - Economics and Finance
Royal Melbourne Institute of Technology
02.2015 - 05.2019
High School Diploma -
St Peters College
01.2012 - 11.2014