SAMZA FRANK SERRY
Perth,WA
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Professional Cleaner
Housework Heroes - Warwick
Perth, WA
04.2023 - 07.2024
- Managed multiple tasks simultaneously while adhering to strict timelines.
- Dusted and polished furniture, fixtures, walls, windowsills, and window blinds.
- Stocked restrooms with toilet paper, soap, paper towels.
- Cleaned bathrooms by scrubbing toilets, sinks, showers and tubs, and mirrors.
- Maintained a clean work environment at all times by sweeping, dusting, mopping the work area regularly.
- Monitored inventory levels of supplies required for daily operations.
- Maintained cleaning supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Cleaned up spills quickly to prevent any further damage or staining.
Uber Eat Driver
Uber
Perth, WA
09.2022 - 03.2023
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Managed time efficiently when making multiple stops along designated routes.
- Verified the contents of inventory loads against shipping papers.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Enhanced customer satisfaction by providing courteous and professional service.
Delivery Driver
Grace Transport and Logistics
Freetown, Western Area, Sierra Leone
11.2017 - 02.2022
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted warehouse personnel in packing orders when necessary.
- Checked tires for proper inflation before leaving on each route.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Monitored fuel level throughout shift and refueled when necessary.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Maintained accurate records of goods delivered and collected payments as required.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
Procurement Assistant
New Market Foreign Exchange Services
Freetown, Western Area, Sierra Leone
10.2016 - 11.2017
- Participated in vendor evaluation processes based on criteria such as quality, cost effectiveness.
- Prepared purchase orders, requisitions and other documents related to purchasing activities.
- Researched new sources for supplies when necessary.
- Ensured that all purchases are made according to company policies and procedures.
- Analyzed past spending data to identify areas where savings could be achieved.
- Conducted research on competitive pricing and product availability.
- Monitored supplier compliance with contractual requirements.
- Coordinated with internal stakeholders to ensure timely delivery of products and services.
- Performed cost analysis to evaluate current suppliers' performance against market conditions.
- Organized regular meetings with vendors to review service level agreements.
- Provided support in resolving disputes arising from incorrect shipment or defective items.
- Managed inventory levels by monitoring usage trends and placing orders accordingly.
Education
Bachelor of Science - Accounting
Njala University
Bo City, Sierra Leone04-2016
Skills
- Sales strategy development
- Customer Service
- Time management skills
- Retail Logistics
- Valid Driver's License
- Vehicle Inspection
- Courteous and polite demeanor
- Equipment monitoring
- Time Management
- Client Relationship Management
- Dependable and reliable
- Teamwork and Collaboration
- Excellent sense of direction
- Responsible driver
- Punctual and Reliable
- Safe Driving
- Documentation And Reporting
- Clean Driving Record
Timeline
Professional Cleaner
Housework Heroes - Warwick
04.2023 - 07.2024
Uber Eat Driver
Uber
09.2022 - 03.2023
Delivery Driver
Grace Transport and Logistics
11.2017 - 02.2022
Procurement Assistant
New Market Foreign Exchange Services
10.2016 - 11.2017
Bachelor of Science - Accounting
Njala University
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