9+ years of experience and versatile IT Professional with strong blend of consulting, business analysis and developer across a variety of industries and across time-zone including Financial services and banking domain. Demonstrated and provided expertise leveraging Agile and Waterfall methodologies including user stories to development team to deliver end-end solution design.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Product Owner -Payments
10x Banking
Sydney, NSW
01.2022 - Current
Oversaw product deployments from vision and creation to rollout and delivery.
Owned and prioritized product backlog.
Collaborated with development team on payment services and tasks.
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Managed to improve team productivity and commitment to 90%.
Technical Business Analyst OSKO Payments
BPAY Ltd
Sydney, NSW
06.2021 - 01.2022
United technological needs from business areas to create company-wide system improvement best practices.
Organized system operating procedures to strengthen controls.
Identified needed business improvements and determined appropriate systems required to implement solutions.
Business Analyst
Westpac Institutional Bank
Sydney, NSW
10.2016 - 06.2021
Analyzed key aspects of business processes, and procedures to evaluate factors driving requirements, impact and process gaps in regulatory and compliance project such as, onboarding of customers KYC/AML, superannuation, and in data migration to Cloud for reconciliation projects.
Documented business processes, workflow diagram, end-to-end functional document, and technical solution procedures to align with business requirements and timelines.
Worked closely with software development and testing team members to design and develop robust solutions to meet requirements of projects such as Austrac, and scalability for anti-Money Laundering (Detica, Netreveal) and potential policy breach risk mitigation projects.
Provide leadership in solution designing and planning; develop and manage implementation plan and coordinated delivery of project.
Worked on Business and Risks controls along with compliance team and was accountable for risk control self-assessment matrix (RCSA).
Applied honed problem-solving skills to analyze and resolve issues impacting business operations and improved business direction by prioritizing customers and presenting focus driven solution.
Reviewed and provided walkthrough stakeholders for designing, implementation phase UAT, SIT test plans, user stories and test results.
Engaged and led 41 cross-systems, vendors, solution including detailing user stories, testing and end-to-end integrated implementation successfully.
Suggested business leaders with cost-benefit by reducing cost by 2%and return-on-investment estimations to drive project planning and execution.
Technology Analyst
Infosys Technologies
Sydney, NSW
03.2011 - 06.2021
Led multiple roles in multiple projects as Software Developer for AMP and NAB banking domain.
Collaborated with 12 cross-functional development team members to analyses potential system solutions based on evolving client requirements.
Implemented projects in offshore/onshore model.
Wrote and maintained custom scripts to increase system efficiency and performance time.
Was involved in technical analysis, development and testing of software application.
Developed test plan, and test scripts and performed unit testing and integrated testing.
Built, reviewed, worked with development teams, run test scenarios and prepare for deployment on C#, .Net and SharePoint projects.
Worked with project managers, developers, quality assurance and customers to resolve technical issues.