Sana Firdous
Sydney,NSW
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Cashier Assistant Manager
Karahi Boys
Houston, United States Of America
07.2023 - 07.2024
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Recruited, trained, and supervised staff members while providing guidance and support when necessary.
- Developed strategies to increase customer satisfaction ratings through improved service standards.
Marketing Analyst
Utage Child Development Center
HYDERABAD, TELANGANA
10.2022 - 06.2023
- Collected and reported on customer demographics, preferences, and buying habits to help marketing teams target strategies.
- Interviewed clients via market research surveys to identify product issues and customer needs.
Payment Support Engineer
ATMECS PVTLTD.
HYDERABAD, TELANGANA
11.2021 - 05.2022
- Developed and maintained detailed documentation of common issues and solutions to enhance knowledge base.
- Maintained positive working relationship with fellow staff and management.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Provided technical support to customers via phone and email, troubleshooting hardware and software related issues.
Education
MBA - Marketing Management
Central Queensland University
Sydney, NSW03-2025
BBA - MARKETING
ST ANN'S HIGH SCHOOL
INDIA07-2021
Skills
- Supervision and leadership
- Teamwork and collaboration
- Excellent communication
- Basic math
- Organization
- Time management
- Communication
- Leadership
Languages
English
Professional
Hindi
Professional
Telugu
Professional
Urdu
Native/ Bilingual
Spanish
Elementary
Timeline
Cashier Assistant Manager
Karahi Boys
07.2023 - 07.2024
Marketing Analyst
Utage Child Development Center
10.2022 - 06.2023
Payment Support Engineer
ATMECS PVTLTD.
11.2021 - 05.2022
MBA - Marketing Management
Central Queensland University
BBA - MARKETING
ST ANN'S HIGH SCHOOL
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