Sana Zafirah
Maddington,Australia
Summary
Dynamic and detail-oriented professional with a proven track record at Chemist Discount Centre, specializing in customer service and task management. Recognized for strategic decision-making and critical thinking skills, consistently ensuring operational accuracy in fast-paced environments while fostering effective team collaboration.
Overview
8
8
years of professional experience
Work History
Pharmacy Assistant
Chemist Discount Centre Pharmacy
Gosnells, WA
01.2024 - Current
- Restocked shelves and cleaned stock room.
- Reconcile end-of-day cash drawer.
- Prioritized tasks to achieve goals on time.
- Maintained an optimistic outlook.
- Provided exceptional assistance to customers.
- Enhanced team collaboration with effective communication.
- Handled transactions efficiently at the checkout.
- Ensured store remained clean and organized.
- Ensured shelves are stocked with correct and updated tickets.
- Pull forward stocks every day, and manage stock counts.
- Organized glass shelves, maintained the vitamins section, restocked confectioneries.
Dental Assistant (traineeship and employment)
Central Periodontics and Implants
06.2022 - 12.2022
- Chairside assistance including routine and specialist procedures with periodontist
- Experience in OASIS software
- Report writing and billing duties
- Preparing for procedures instrument setups
- Following compliance with sterilization and infection control procedures
- Pro-actively managing reception duties and supporting team where needed
- Managing day to day activities between patients, practice and practitioner
- Excellent work ethics and clinical skills knowledge
- High standard infectious control
- Critical thinking and problem-solving skills
- Accurate record taking including charting and clinical notes
- Knowledge of dental implants, periodontal procedures and experience with specialist
- Reliable and responsible
- Skilled at multitasking
- Attention to detail and thrive in fast paced environment
- Patient centered and an enthusiastic team member
- Willingness to learn and go above and beyond to achieve best result
- Ability to anticipate on any given situation
- Willingness to take on responsibility in my own role
Pharmacy Assistant
Chemist Discount Centre
Gosnells, WA
10.2021 - 05.2022
- Proven ability to prioritize and multiple tasks
- Proficient typing and computing numerical data
- Great customer service and strong sense of urgency
- Restock S2/S3 medications
- Gather and enter patient information and doctors' prescriptions in computer systems
- Assess prescriptions for completeness
- Detail oriented
- Multitasking
- Ability to follow orders
- Team player
- Ability to work under pressure
- Ability to make quick decisions
Medical Receptionist
Gosnells Healthcare Centre
Gosnells, WA
12.2016 - 01.2018
- Welcoming patients and visitors, answering the telephone and answering any inquiries
- Scheduling appointments and keep those appointments on time
- Assisting patients with completing necessary forms and documentation
- Liaising with Medicare and private health funds
- Faxing, scanning, filing, and mailing documentation
- Maintaining information confidentiality at all times
- Liaising with other medical departments such as radiologists, medical specialists or psychologists with professionalism and discretion
- Medical billing and coding
- Appointment scheduling
- Payment collection
- Highly organised
- Multitasking
- Proficient in MS Office Suite and Best Practice software
- Office administration
Receptionist
Fiji Council of Social Services
, Fiji Islands
01.2011
- Proficient in typing presentation speeches
- Answering phone calls and making bookings for workshop
- Attending social service workshops
Sales representative
Carpenters Motors Lubricants
, Fiji Islands
01.2011
- Managing sales across nation
- Liaising with car dealers, mechanics and company’s in supplying oil
- Import/export liaising for oil supplies
Data Entry Officer
Vodafone Fiji
, Fiji Islands
01.2010
- Entry of data for Mpaisa registration
- Customer service on calls duty
Education
Bachelor of Science - Exercise And Health
University of Western Australia
Perth, WA01-2028
Certificate III in Dental Assisting -
Foundation Education
WA12.2022
HLTAID001-Provide Cardiopulmonary Resuscitation -
WA12.2019
Certificate III in Community Pharmacy -
Meditrain
Willeton, WA12.2014
Certificate for completion of Workshop on Social Agenda and Globalization -
12.2011
Bachelor of Commerce in Accounting and Management (BCOM) -
University of South Pacific
Fiji Islands12.2010
Suva Muslim College -
12.2009
Kamil Muslim College -
04.2007
Certificate III/IV Combo - Teaching Aide
Itac
Perth, WASkills
- Dedicated Work Commitment
- Strategic Decision Making
- Critical Thinking Skills
- Thorough Note Taking
- Dependable Team Member
- Effective Task Management
- Detail-Oriented Approach
- Thriving in Dynamic Workplaces
- Enthusiastic team member
- Openness To New Knowledge
- Ability to anticipate
- Willingness to take on responsibility
- Strong Focus on Accuracy
- Ability to follow orders
- Ability to work under pressure
- Ability to make quick decisions
- Efficiently Structured
- Skilled in Microsoft Office Tools
- Office administration
- Effective Collaboration
Accomplishments
- Student Council President Award, 2009
- Student Council project, 2009
- DUX award, Tavua Muslim Primary School, 2004
- 1st prize award in Fiji Teachers Union English Oratory Competition Interstate, 2004
- 1st prize award in Fiji Road Safety Council English Oratory Competition interstate, 2004
- Participated in Quran Reading Competition, 2004
- Participated in Quran Reading Competition, 2003
- Highest scorer- Fiji Intermediate Exams-Class 6, 2002
Secondary School
- Kamil Muslim College, 2005-2007 (1st term)
- Suva Muslim College, 2007(2nd Term)-2009
Primary School
- Tavua Muslim Primary School, 1997-1998
- Lautoka Muslim Primary School, 1999-2000
- Nasinu Muslim Primary School, 2001
- Tavua Muslim Primary School, 2002-2004
Languages
- Hindi
- Urdu
- English
Roles And Responsibilities
- Student Council President, 2009
- Student council prefect, 2008
- High school prefect, 2007
- Captain of netball team, 2004
- Class prefect, 2004
- Class prefect, 2003
Affiliations
- ability to manage fast paced environment with calmness, be able to multitask and get the job done. I have a potential to get things done on time and manage to achieve it.
Aptitude
Excel in meeting and greeting people, a peoples person. Bubbly character with the ability to make friends quickly. Can adapt to environment quickly and love to learn new things. Being a mother of two have the ability to manage children through calm and patience. Ability to manage chaotic environment with ease and multi task while being mindful of children and surroundings. I have the tendency to excel in whatever I put my mind to. Willing to commit to building a future career in the education field.
References
References available upon request.
Timeline
Pharmacy Assistant
Chemist Discount Centre Pharmacy
01.2024 - Current
Dental Assistant (traineeship and employment)
Central Periodontics and Implants
06.2022 - 12.2022
Pharmacy Assistant
Chemist Discount Centre
10.2021 - 05.2022
Medical Receptionist
Gosnells Healthcare Centre
12.2016 - 01.2018
Receptionist
Fiji Council of Social Services
01.2011
Sales representative
Carpenters Motors Lubricants
01.2011
Data Entry Officer
Vodafone Fiji
01.2010
Bachelor of Science - Exercise And Health
University of Western Australia
Certificate III in Dental Assisting -
Foundation Education
HLTAID001-Provide Cardiopulmonary Resuscitation -
Certificate III in Community Pharmacy -
Meditrain
Certificate for completion of Workshop on Social Agenda and Globalization -
Bachelor of Commerce in Accounting and Management (BCOM) -
University of South Pacific
Suva Muslim College -
Kamil Muslim College -
Certificate III/IV Combo - Teaching Aide
Itac