Sanam Silwal
Bellerive,TAS
Summary
Knowledgeable and dedicated professional with extensive experience in Education and Financial industry. Solid team player with an outgoing, positive demeanour and proven skills in running offices and guiding clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Asistant Office Manager
One Point Education Services
06.2022 - Current
- Final Revision of work Completed by Admin officers and Education Counsellor.
- Identify the problem in day-to-day business operations and establish a system for the office.
- Welcoming marketing and universities representatives and discuss and advice on the current trend in the Education sector in Australia
- Attending seminars and webinars organised by different universities in different parts of Australia.
- Processing fees for the students and claiming commissions from different educational Institutions.
- Guiding and helping the admin team and counselling team.
Senior Education Counsellor
One Point Education Services
08.2021 - 06.2022
- Good Knowledge of different subclass Visas 491, 190, 408, 500, 189
- Helping students with writing career plans (questionnaire), statements of commitment and GTE for migration purposes and student visa purposes
- Preparing documents of clients for migration & visa purposes
- Dealing with the marketing representatives of different colleges and universities
- Helping onshore and offshore students to get offer letters and CoEs.
- Consulting students and helping them make correct decisions on their education Pathways
- Knowledge of EOI and visa lodgements
- Regular telephone and email conversations with, the immigration department, registered migration agents, lawyers, universities, colleges, students and marketing teams.
- Keeping records in Google sheets and Issuing invoices and receipts of the students.
Administraton Officer
Connect W Tasmania
02.2021 - 08.2021
- Assist with the opening and sorting of incoming mail
- Preparing draft for the individual and business tax return using Handy Tax Software
- Maintain physical & electronic files including filing, tracking and retrieval
- Bookkeeping duties
- Maintain digital and physical financial records
- Prepare bank deposits
- Enter financial transactions into internal databases
- Check spreadsheets for accuracy
- Create and update expense report
Administration Officer
Rey Properties
01.2019 - 07.2019
- Organising and maintaining filing system, managing document control
- Helping Clients to fill up different type of forms
- Managing office supplies, negotiating pricing and placing orders
- Communicating with clients and marketing teams
- Preparing regular financial and administrative report
- Book keeping Duties
Administrative Assistant
CBD Accountants Liverpool
08.2016 - 07.2019
- Answer Phones and greet visitors
- Making drafts for tax Return using Handy Tax Software
- Collecting documents from customers, scanning documents and keeping records
- Scheduling appointments and maintaining organized file system
- Keeping clients and organization details in worksheet
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
- Maintained strict client confidentiality in personal, telephone and email interactions to comply with preset standards and regulations
- Receiving payments from customers
Manager
LA Pianta
05.2013 - 07.2016
- Started as a customer service representative and eventually promoted as a manager
- Handled customer complaints, Prepared daily sales reports handling cash from customers
- Cash/Card payment staff management and training
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
- Trained employees in essential job functions
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
Education
Advance Diploma of Leadership and Management - Business Administration and Management
Vocational Training Institute
Hobart, TAS11.2021
Diploma of Leadership and Management - Business Administration and Management
Vocational Training Institute
Hobart, TAS08.2020
Professional Year Studies - Australian Work Culture
Education Centre of Australia
Sydney, NSW09.2018
Bachelor of Business and Commerce - Accounting
King's Own Institute
Sydney, NSW10.2017
Diploma of Accounting - Accounting and Finance
TAFE
Sydney, NSW02.2015
Skills
Planning and Coordination
Time Management
Leadership & Management
Attention to Detail
Decision Making
Flexible and Adaptable
Certifications
Qualified Education Agent Counsellor (Issued by PIER Australia)
MYOB Certificate issued by TAFE NSW
QuickBooks Pro Advisor Certificate
Certificate of National Accreditation Authority for translators and Interpreters (Issued by NAATI Australia)
Reference
Biplap Thapa
Director at One Point Education Services
0429388905
biplapthapa30@gmail.com
Rejina Pradhan
Senior Accountant at Connect W Tasmania
0426289802
pradhanzee143@gmail.com
Timeline
Asistant Office Manager
One Point Education Services
06.2022 - Current
Senior Education Counsellor
One Point Education Services
08.2021 - 06.2022
Administraton Officer
Connect W Tasmania
02.2021 - 08.2021
Administration Officer
Rey Properties
01.2019 - 07.2019
Administrative Assistant
CBD Accountants Liverpool
08.2016 - 07.2019
Manager
LA Pianta
05.2013 - 07.2016
Advance Diploma of Leadership and Management - Business Administration and Management
Vocational Training Institute
Diploma of Leadership and Management - Business Administration and Management
Vocational Training Institute
Professional Year Studies - Australian Work Culture
Education Centre of Australia
Bachelor of Business and Commerce - Accounting
King's Own Institute
Diploma of Accounting - Accounting and Finance
TAFE
Similar Profiles
Shikha ShikhaShikha Shikha
Administrative Assistant, Costumer Services at One Point Education ServicesAdministrative Assistant, Costumer Services at One Point Education Services
Abeer FatimaAbeer Fatima
Administrative Assistant Manager at One Point Education ServicesAdministrative Assistant Manager at One Point Education Services
Fathima Abdul RahimanFathima Abdul Rahiman
Administrative Assistant at Vision Point EducationAdministrative Assistant at Vision Point Education