Analytical Master of Business Administration student specializing in Data Analytics, seeking an industry-led placement to leverage skills in business operations, customer service, project support, and data analysis. Committed to delivering valuable insights and strategies that enhance organizational performance.
Overview
5
5
years of professional experience
Work History
Crew member
McDonald's
Newcastle, AU
08.2024 - Current
Provided exceptional customer service by effective management of orders, addressing inquiries, and ensuring a positive dining experience.
Operated cash registers and handled transactions accurately, ensuring smooth cash flow and reconciliation of daily sales while providing quality client service.
Collaborated with team members to prepare food and beverages according to company standards and health regulations, upholding brand reputation.
Maintained cleanliness and organization of the dining area, kitchen, and restrooms to uphold McDonald's cleanliness standards.
Assisted in training new crew members on operational procedures and customer service best practices.
Managed inventory and restocked supplies to support seamless operations during peak hours.
Barista
Jamaica Blue
Newcastle, AU
12.2024 - 05.2025
Prepared a wide range of espresso-based beverages with consistency and attention to quality.
Delivered excellent customer service in a fast-paced café environment, maintaining a welcoming and friendly atmosphere.
Managed cash register operations, ensuring accurate transactions and efficient service.
Upheld cleanliness and hygiene standards, supporting compliance with food safety regulations.
Collaborated closely with team members to ensure smooth daily operations and timely service.
Monitored stock levels and facilitated inventory management, contributing to seamless restocking.
Support Engineer – SAP Job Creation and Technical
Atos Global IT Solutions Pvt Ltd
Pune, Pune
08.2021 - 04.2024
Provided technical support for SAP-related job creation, monitoring and issue resolution.
Created and managed jobs in SAP according to business and operational requirements.
Monitored scheduled jobs to identify and resolve errors, delays, or failures, ensuring timely job execution.
Assisted users and internal teams in troubleshooting system and process-related issues to enhance operational efficiency.
Maintained accurate records of support requests and job updates to provide clear visibility into resolution progress.
Communicated with team members and users to understand technical requirements clearly.
Supported smooth daily business operations by ensuring SAP jobs were created and processed correctly.
Education
Master of Business Administration - Master of science (Data Analytics)
University of Newcastle
Newcastle, NSW
09-2026
Skills
Customer service
Attention to detail
Multitasking
Fast-paced adaptability
Problem-solving
Issue identification
Quick judgment
Team collaboration
Excellent communication skills
Languages
English
Professional
Hindi
Limited
Timeline
Barista
Jamaica Blue
12.2024 - 05.2025
Crew member
McDonald's
08.2024 - Current
Support Engineer – SAP Job Creation and Technical
Atos Global IT Solutions Pvt Ltd
08.2021 - 04.2024
Master of Business Administration - Master of science (Data Analytics)