Sanchit Malhotra
Bellfield
Summary
Results-driven professional with proven expertise in sales and team leadership. Skilled in building strong client relationships, driving sales growth, and motivating teams to achieve targets. Adept at managing operations efficiently and fostering a collaborative work environment. Passionate about leveraging interpersonal and leadership skills to excel in the real estate industry.
Overview
11
11
years of professional experience
Work History
Team Leader
Biviano Direct
10.2022 - 07.2025
- Coordinated workflow among departments to enhance operational efficiency and communication.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Assisted in recruitment to build team of top performers.
- Supervised daily dispatch operations, ensuring timely delivery and adherence to schedules.
- Implemented process improvements, reducing delays and enhancing overall workflow productivity.
Team Leader
Hypercuby Building Solutions
04.2020 - 10.2022
- Management of warehouse factory floor
- Manufacturing of fabricated office spaces
- Use of high-powered machinery and tool
- Assigning shift allocations
- Completing business reports
- Developed training materials to improve onboarding processes for new employees.
IT technician
OWR Private Limited
01.2023 - 07.2024
- Management of rental equipment system
- Events, troubleshooting equipment failures
- Installed and configured hardware and software for various systems.
- Troubleshot technical issues, ensuring minimal downtime for users.
- Documented IT processes and procedures for team reference and training.
- Collaborated with team members to resolve complex technical challenges.
Retail Sales Associate
David Jones CPA
08.2018 - 04.2020
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Trained new staff on store policies, operational procedures, and customer service protocols to ensure consistency.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Retail Sales Associate
Fossil
05.2016 - 08.2018
- Assisted customers in product selection, providing tailored recommendations based on individual needs.
- Maintained accurate inventory levels through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using POS systems, ensuring timely and accurate sales reporting.
- Collaborated with team members to create engaging promotional displays that enhanced customer experience.
Retail Associate
Dan Murphys - Part Of The Woolworths Group
02.2014 - 04.2016
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory levels through regular stock checks and replenishment processes.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer service.
- Collaborated with team members to create visually appealing merchandise displays.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
- Conducted regular cleaning and organization of sales floor to ensure a welcoming environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Master of Science - Business analyst
Swinburne University
Hawthorn, VIC01.2017
Bachelor of Engineering - IT
ITM University
01.2014
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Remote support
- Customer service
- Problem-solving
- Customer assistance
- Reliability and punctuality
- Teamwork and collaboration
Timeline
IT technician
OWR Private Limited
01.2023 - 07.2024
Team Leader
Biviano Direct
10.2022 - 07.2025
Team Leader
Hypercuby Building Solutions
04.2020 - 10.2022
Retail Sales Associate
David Jones CPA
08.2018 - 04.2020
Retail Sales Associate
Fossil
05.2016 - 08.2018
Retail Associate
Dan Murphys - Part Of The Woolworths Group
02.2014 - 04.2016
Bachelor of Engineering - IT
ITM University
Master of Science - Business analyst
Swinburne University