Sanchita Joglekar (SANZ)
Surfers Paradise,Australia
Summary
Dynamic and results-driven Sales Manager with over 12 years of experience in the hospitality and tourism industry, specializing in hotel accommodation, catering, and event sales. Proven ability to drive revenue, build lasting client relationships, and deliver exceptional customer experiences. Adept at leading sales operations, coordinating cross-functional teams, and achieving performance targets in fast-paced environments. Recognized for strong organizational skills, attention to detail, and a collaborative approach that consistently supports business growth and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Coordinator
Brisbane Airport Hotels Group | Accor
10.2024 - Current
- The Brisbane Airport Hotels Group comprises three unique properties—ibis, Novotel, and Pullman—with a combined total of 532 rooms. Alongside these, the Brisbane Airport Conference Centre offers modern event and meeting spaces, making the group a top choice for both business and leisure travelers near the airport.
- Maintained up-to-date knowledge of hotel packages, rates, and operations to conduct professional site inspections and updated the Product Knowledge manual for the department.
- Assisted in telemarketing activities, identified potential clients, planned sales calls for senior managers, and prepared weekly activity reports.
- Managed the Sales and Marketing database and generated daily, weekly, and monthly reports using the sales and catering system.
- Provided administrative support by organizing filing systems, maintaining departmental records, tracking inventory, and ensuring smooth handling of correspondence.
- Prepared contracts, proposals, and marketing materials, and supported the Director of Sales and Marketing with special projects and promotions.
- Handled incoming calls, managed fax communications, took meeting minutes, and coordinated the distribution of brochures and sales kits.
Reservations All Rounder
Novotel Surfers Paradise
09.2022 - 10.2024
- Novotel is a prestigious 5-star hotel offering a total of 408 rooms.
- Efficiently managed individual and group reservations, personalized guest services, and upsold hotel memberships, resulting in higher guest satisfaction and revenue growth.
- Handled inbound reservations, worked closely with the sales team to maximize occupancy, and improved operational processes for smoother bookings.
- Managed large group and conference bookings, coordinated with multiple teams to ensure seamless operations, and implemented best practices to optimize event management and room occupancy.
Assistant Sales Manager
Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre
08.2019 - 08.2022
- Novotel Hyderabad Convention Centre is a luxurious 5-star hotel offering 288 rooms and featuring one of the region's largest convention spaces, spanning 65,000 square feet for events and conferences.
- Built and sustained strong client relationships, consistently driving group business and corporate bookings.
- Negotiated room rates, event space rentals, and service agreements, securing key contracts.
- Oversaw large-scale conferences and events for over 3,000 attendees, managing corporate portfolios across key regions like Mumbai and Delhi.
Assistant Sales Manager
Novotel Imagica Khopoli
06.2018 - 07.2019
- Novotel Imagica Khopoli is a 5-star hotel and with a total room inventory of 287 rooms.
- Enhanced room revenue and profits by fostering robust relationships with professional sports teams and franchises, ensuring both profitability and client satisfaction through effective rate and service negotiations.
- Oversaw corporate accounts across key regions, strategically managing portfolios to optimize financial performance.
Assistant Sales Manager
Royal Orchid Hotels – Regional Sales Office
06.2016 - 05.2018
- Sold hotel rooms, catering services, and banquet facilities, which helped drive overall revenue growth.
- Developed and maintained relationships with professional organizations and corporate clients, ensuring their needs were met through site inspections and close collaboration.
Corporate Sales Executive
Ginger Hotels – Corporate Office
08.2013 - 06.2016
- Enhanced room revenue by establishing and nurturing relationships with corporate clients.
- Negotiated room rates and services to boost profitability while addressing the needs of corporate clients, ensuring timely responses and high levels of guest satisfaction.
Education
Master of International Tourism and Hospitality Management -
Griffith University
Goldcoast, QLD01.2024
MBA - Marketing
Sikkim Manipal University
01.2014
BSc. - Hospitality and Tourism Studies
Dr.D.Y.Patil University
01.2011
Skills
- Actively followed up to ensure guest satisfaction
- Possess excellent customer service and communication skills
- Experienced in sales management and territory development
- Able to perform effectively under pressure with strong problem-solving skills
- Strong enthusiasm
- Goals and performance
- Data entry
- Customer communication
LANGUAGES
English
Marathi
Hindi
Timeline
Sales Coordinator
Brisbane Airport Hotels Group | Accor
10.2024 - Current
Reservations All Rounder
Novotel Surfers Paradise
09.2022 - 10.2024
Assistant Sales Manager
Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre
08.2019 - 08.2022
Assistant Sales Manager
Novotel Imagica Khopoli
06.2018 - 07.2019
Assistant Sales Manager
Royal Orchid Hotels – Regional Sales Office
06.2016 - 05.2018
Corporate Sales Executive
Ginger Hotels – Corporate Office
08.2013 - 06.2016
MBA - Marketing
Sikkim Manipal University
BSc. - Hospitality and Tourism Studies
Dr.D.Y.Patil University
Master of International Tourism and Hospitality Management -
Griffith University
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