Sandalee Stanley
Glen Innes,NSW
Summary
Thorough Child Protective Specialist committed to keeping children safe and properly cared for by completing investigations and working hard to strengthen family units. Excellent communication skills with an organized and systematic approach. Ready to bring 10 plus years of experience to a dynamic new role.
Overview
15
15
years of professional experience
Work History
Bank Teller
Westpac Banking
04.2022 - 11.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Child Protection Caseworker
Family And Community Services
02.2009 - 03.2019
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety.
- Provided resources/referrals to assist parents and children in need.
- Liaised with other key stakeholders to assist families
Education
Diploma In Community Services - Family And Community Services - Project Officer
TAFE New South Wales
Tighes Hill, NSWSocial Science (Soc.wel) - Social Welfare
Charles Sturt University
Wagga Wagga, NSW11.2007
Skills
- Account Updating
- Revenue Growth
- Phone Inquiries
- Virtualization Technologies
- Treatment Recommendations
- Financial Assistance
- Safety and Risk Assessments
- Child Abuse and Neglect Identification
- Report Writing
- Child Abuse Expertise
- Neglect Claims
- Team Communication
- Legal Standards
- Recordkeeping Requirements
- Crisis Intervention Techniques
- Counseling Services
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bank Teller
Westpac Banking
04.2022 - 11.2023
Child Protection Caseworker
Family And Community Services
02.2009 - 03.2019
Diploma In Community Services - Family And Community Services - Project Officer
TAFE New South Wales
Social Science (Soc.wel) - Social Welfare
Charles Sturt University