Summary
Overview
Work History
Education
Skills
Timeline
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Sandavi Gamage

Chadstone,Victoria

Summary

I am an undergraduate with a track record of excellence as a barista at Maccas. I bring a unique blend of youthful enthusiasm and a strong work ethic to any professional setting with exceptional communication skills and a dedication to delivering outstanding customer service, i am a punctual and a quick learner, I thrive in fast-paced environments. My adaptability and commitment to excellence, coupled with a proactive approach to learning, make me a valuable asset for any team or role. I am eager to contribute to the success of a dynamic and challenging work environment while continuously enhancing my skills and knowledge.

Overview

1
1
year of professional experience

Work History

Barista at Mccafe Chadstone.

02.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Used POS system to accurately enter orders and process payments.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.

Education

Undergraduate - Bachelor of Business Analytics And Analysis

Swinburne University of Technology
Melbourne, VIC
12.2024

Skills

  • Product Display
  • Plates Presentation
  • Credit Card Transaction Processing
  • Adaptive and Creative
  • Customer Needs Assessments
  • Guest Experience Management
  • Restaurant Operation
  • Sales Expertise
  • POS System Operations
  • Selling Techniques
  • Retail Management
  • Sandwich Preparation
  • Billing and Payment Processing
  • Team Player
  • Opening and Closing Coordination
  • Ability to Adapt
  • Team Leadership
  • Financial Transactions
  • Cash Register Operation
  • Excellent Memory
  • Front Counter Maintenance
  • Leading Employees
  • Hospitality and Professionalism

Timeline

Barista at Mccafe Chadstone.

02.2023 - Current

Undergraduate - Bachelor of Business Analytics And Analysis

Swinburne University of Technology

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Sandavi Gamage